Date of publication
27/03/2024
Date of order
27/03/2024
27/03/2024
Fraud company, do not buy!!
1.00
Very Poor

Date of publication
23/03/2024
Date of order
23/03/2024
23/03/2024
1.00
Very Poor

Date of publication
21/03/2024
Date of order
14/03/2024
21/03/2024
The lights arrived scratched. I sent photographs but no response at all
1.00
Very Poor

Date of publication
19/03/2024
Date of order
12/03/2024
19/03/2024
Consignment was poorly wrapped with inner cartons damaged and boxes open, courier made three attempts to deliver despite having access to property and instuctions to leave in safe place, there is no discount for multiple purchase items as I bought six and supplier has to date still not dealt with issue on previous order.
1.00
Very Poor

Date of publication
16/03/2024
Date of order
16/03/2024
16/03/2024
Really disappointed in the quality of lighting. The warm white glow has bright white and low white in making the walls look dirty or marked. Very disappointing
1.00
Very Poor

Date of publication
15/03/2024
Date of order
15/03/2024
15/03/2024
Your customer service is the best , but your product that advertised, is looked to be top of range so when it arrive it not have very good build quality,
1.00
Very Poor

Date of publication
09/03/2024
Date of order
09/03/2024
09/03/2024
Not honest
1.00
Very Poor

Date of publication
08/03/2024
Date of order
08/03/2024
08/03/2024
Pay my credit of £400 back into my accopunt as two weeks late
1.00
Very Poor

Date of publication
02/03/2024
Date of order
02/03/2024
02/03/2024
1.00
Very Poor

Date of publication
28/02/2024
Date of order
28/02/2024
28/02/2024
1.00
Very Poor

Date of publication
21/02/2024
Date of order
21/02/2024
21/02/2024
The process of sending anything back is flimsy and confusing. And to add to this you have to pay too. I would never have ordered anything if I was aware of this in the first place
1.00
Very Poor

Date of publication
15/02/2024
Date of order
15/02/2024
15/02/2024
Not v polite sales staff. Outrageous delivery service by Yodel
1.00
Very Poor

Date of publication
09/02/2024
Date of order
09/02/2024
09/02/2024
It was not made clear from the start that the company is based in the Netherlands. The website is called lampandlight UK, which suggests it is a UK business. The website also made no mention of the order coming from Holland first and only then being delivered by Yodel, so until my order reached the UK, there was zero tracking. Also, the photo of the lampshades I ordered was NOT representative of t
1.00
Very Poor

Date of publication
05/02/2024
Date of order
05/02/2024
05/02/2024
Where are my lamps?? I ordered these more than a week ago and not only have they not arrived, but communication about my order and expected time of arrival has been woeful. I’m sure I’ll love them if I ever see them!
1.00
Very Poor

Date of publication
01/02/2024
Date of order
01/02/2024
01/02/2024
Lampaisvetlo is a deceiving and fraud online shop!! There is no mention that the goods are arriving from Netherlands and that they are subject to customs and customs clearing which is the extra cost that customer needs to pay. Unfortunatley this is a typical deceiving the shopper and actual cost of the item is not the one that is shown online! Watch out for this online shop! I will put this fraud
1.00
Very Poor

Date of publication
30/01/2024
Date of order
30/01/2024
30/01/2024
1.00
Very Poor

Date of publication
22/01/2024
Date of order
22/01/2024
22/01/2024
Emailed you three times as I was overcharged
Never had a reply
1.00
Very Poor

Date of publication
21/01/2024
Date of order
21/01/2024
21/01/2024
I ordered 6 lights and only 5 were delivered
1.00
Very Poor

Date of publication
18/01/2024
Date of order
18/01/2024
18/01/2024
Cant see my order on the account and the order has been placed 9 days ago and haven’t got any email with the track order
1.00
Very Poor

Date of publication
04/01/2024
Date of order
04/01/2024
04/01/2024
1.00
Very Poor

Date of publication
02/01/2024
Date of order
02/01/2024
02/01/2024
Haven’t received the product and not replying to email requests
1.00
Very Poor

Date of publication
30/12/2023
Date of order
30/12/2023
30/12/2023
Goods have not arrived
1.00
Very Poor

Date of publication
30/12/2023
Date of order
30/12/2023
30/12/2023
1.00
Very Poor

Date of publication
29/12/2023
Date of order
29/12/2023
29/12/2023
I haven’t received my order and it was a Christmas present, delivery cost me £5 too
1.00
Very Poor

Date of publication
28/12/2023
Date of order
28/12/2023
28/12/2023
You have to introduce call center for Serbia.
1.00
Very Poor

Date of publication
27/12/2023
Date of order
27/12/2023
27/12/2023
Prices is on DAP delivery terms.
You will have to pay an additional 30% to do custom clearance in Serbia.
1.00
Very Poor

Date of publication
23/12/2023
Date of order
23/12/2023
23/12/2023
Your shopping process in Serbia is very complicated for the buyer. Why you just don’t make simple like every online shop?
Placed in the kart, confirm,pay upon delivery Why I should organize trace passing from Croatia to Serbia and entire 10 emails until I get something?
1.00
Very Poor

Date of publication
22/12/2023
Date of order
22/12/2023
22/12/2023
I was quite annoyed to get an instant email once I paid for my order saying I couldn’t cancel it & returns had to be sent to Holland. This is underhand and I won’t be purchasing anything from them again.
1.00
Very Poor

Date of publication
13/12/2023
Date of order
13/12/2023
13/12/2023
Ordered two separate lights, paid and received confirmation of the order. Then received tracking information. Next thing had an email saying returns accepted. Didn't even receive my order and it was returned not by me. No explanation so far.
1.00
Very Poor

Date of publication
13/12/2023
Date of order
13/12/2023
13/12/2023
You said I cancelled my order which I didn’t and you still have my £146. So I believe you are a scam site
1.00
Very Poor

Date of publication
12/12/2023
Date of order
12/12/2023
12/12/2023
Sent me the wrong order and phone number doesn't work. Incredibly poor service. Would NEVER recommend
1.00
Very Poor

Date of publication
10/12/2023
Date of order
10/12/2023
10/12/2023
I bought items on lampaisvetlo.rs and they never stated that items are coming outside of country so taxes I have to pay are more than 50% of original cost
1.00
Very Poor

Date of publication
08/12/2023
Date of order
08/12/2023
08/12/2023
My item never arrived my tracking shows it was never received by courier I specifically wanted what I ordered and very disappointed to have received a email saying thanks for returning your goods
1.00
Very Poor

Date of publication
07/12/2023
Date of order
07/12/2023
07/12/2023
Order was market as dispatched, given a invoice and money taken from my account. Yet 5 days later courier still said they were waiting for the sender to drop the parcel. Had to call and ask for a full refund and was told that they will raise a credit note after a few days and then process my refund any pay you what’s due did not sound like a full refund and I am still waiting for confirmation of a
1.00
Very Poor

Date of publication
04/12/2023
Date of order
04/12/2023
04/12/2023
1.00
Very Poor

Date of publication
27/11/2023
Date of order
27/11/2023
27/11/2023
1.00
Very Poor

Date of publication
16/11/2023
Date of order
09/11/2023
16/11/2023
1 item came broken and communication to LampandLight has gone unanswered
1.00
Very Poor

Date of publication
15/11/2023
Date of order
15/11/2023
15/11/2023
not recieved my order yet
1.00
Very Poor

Date of publication
11/11/2023
Date of order
11/11/2023
11/11/2023
You have a pathetic costumer servise for Turkey.
1.00
Very Poor

Date of publication
16/10/2023
Date of order
16/10/2023
16/10/2023
1. The order was sent incomplete.
2. I had paid for home delivery but did not get one.
3. The product sent was defective.
1.00
Very Poor