Date of publication
22/04/2024
Date of order
22/04/2024
22/04/2024
3.00
Fair
Date of publication
21/04/2024
Date of order
21/04/2024
21/04/2024
Item smaller than was thought to be.
3.00
Fair
Date of publication
03/04/2024
Date of order
03/04/2024
03/04/2024
This was a business purchase that you sent out on a courier that wanted to deliver between 6 and 8 pm.

Common sense please guys
3.00
Fair
Date of publication
27/03/2024
Date of order
27/03/2024
27/03/2024
Order not yet received so cannot judge. Despatch day still two weeks off.
3.00
Fair
Date of publication
20/03/2024
Date of order
20/03/2024
20/03/2024
More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went
And the shade could off been a bit larger as it’s tall lamp
3.00
Fair
Date of publication
01/03/2024
Date of order
01/03/2024
01/03/2024
Not seen the items as they haven't arrived yet! Cannot give a good review for something that I don't have! Would suggest that despatch is quicker!!
3.00
Fair
Date of publication
19/02/2024
Date of order
12/02/2024
19/02/2024
Product is damaged and I have found it impossible to locate contact details to send photos. There seems to be only customer service questions on their website.
3.00
Fair
Date of publication
22/01/2024
Date of order
22/01/2024
22/01/2024
Good Range of products
3.00
Fair
Date of publication
14/01/2024
Date of order
07/01/2024
14/01/2024
Lamp was faulty so await resolution
3.00
Fair
Date of publication
13/01/2024
Date of order
13/01/2024
13/01/2024
Returns instructions not clear if you’re in the UK. Sticking 3 invoices to your package?? How? Together? In a wallet? What for? I had to ring up to find out what to do
3.00
Fair
Date of publication
11/01/2024
Date of order
11/01/2024
11/01/2024
Haven’t been able to try the lamp yet as the bulb ordered with the lamp didn’t arrive
3.00
Fair
Date of publication
24/12/2023
Date of order
24/12/2023
24/12/2023
Lamp is quite elegant and effective for its purpose.

However, the lamp was very fiddly to assemble [internet reviews have said similar] and the glass cover broke during assembly. Some parts remain only partially secure.
3.00
Fair
Date of publication
12/11/2023
Date of order
12/11/2023
12/11/2023
Item arrived on time, well sealed and packaged in polystyrene, was expecting the item to be in good conditions, however the coating on the lamp is scratched and the uneven coating on the glass reveals dark bush strokes-like marks. Too bad because the item is very nice looking, item was discounted so i guess you get what you pay for.
3.00
Fair
Date of publication
08/10/2023
Date of order
08/10/2023
08/10/2023
Great delivery time, product very nice, it’s just the holder for the bulb doesn’t sit quite straight which lets it down.
3.00
Fair
Date of publication
06/10/2023
Date of order
06/10/2023
06/10/2023
3.00
Fair
Date of publication
06/10/2023
Date of order
06/10/2023
06/10/2023
Fire rating description needs to be included along with perhaps necessary hoods where required

Instructions are not that clear on fitting

Packaging was very inadequate 16 expensive bulbs in a big box with no packaging to protect them from rolling around in the box and potentially damage
3.00
Fair
Date of publication
02/10/2023
Date of order
02/10/2023
02/10/2023
My plug adapter was missing from my order
3.00
Fair
Date of publication
22/09/2023
Date of order
22/09/2023
22/09/2023
The actual lamp is great. The UK plug case to input the EU plug was not so good. It did not fit in very easily (I hope it is safe) & there were no instructions.
3.00
Fair
Date of publication
05/08/2023
Date of order
05/08/2023
05/08/2023
I bought two lamps, and one was faulty.
I have emailed and telephoned to have the faulty lamp replaced but have not had any response yet.
3.00
Fair
Date of publication
10/07/2023
Date of order
03/07/2023
10/07/2023
I was seduced by the offer of a highly discounted bollard lamp but was disappointed when they arrived as they were made of thin steel powder coated and not cast aluminium as most of them are. I guess you ultimately get what you pay for, but am not sure they will last very long..
3.00
Fair
Date of publication
08/07/2023
Date of order
08/07/2023
08/07/2023
great lamp, good lights solid build, easy to assemble
Adaptor does not fit 2 pin plug to convert to 3 pin, emailed but had difficulty making them understand
Have promised to send correct adapter
3.00
Fair
Date of publication
22/06/2023
Date of order
22/06/2023
22/06/2023
Lovely lamps but two things - there was no adjustment clip for smaller bayonet fittings provided as with many other lampshade companies, meaning delay and additional cost before install, this should be a standard to remove as needed, not an additional item. I bought two lampshades and unfortunately both came creased even though the delivery boxes were not damaged. These creases can’t be removed an
3.00
Fair
Date of publication
21/06/2023
Date of order
21/05/2023
21/06/2023
3.00
Fair
Date of publication
23/05/2023
Date of order
05/05/2023
23/05/2023
Problem with the light but customer service was good
3.00
Fair
Date of publication
10/05/2023
Date of order
10/05/2023
10/05/2023
Delivery was efficient. Product instructions are poor. Advertised for residential use but was unable to fit myself. There are no ceiling caps provided to cover the main cables hanging out the ceiling or any hooks provided with the suspension kits. Therefore ended up using an electrician when could have fitted myself if all items were provided. Overall the lights look great but not worth the RRP pl
3.00
Fair
Date of publication
01/05/2023
Date of order
24/04/2023
01/05/2023
The lamp arrived with white sticky substance in several places on the cord. Also, it came with an EU plug and a very big adapter for the UK. The lamp description did not say this. I don't an EU plug and a big adapter because the adapter is too big and too visible and I have only a small space in which to plug it in alongside several other plugs. I have chosen to return the lamp. However the c
3.00
Fair
Date of publication
28/04/2023
Date of order
21/04/2023
28/04/2023
I had to rebuy some LED light bulbs as the stock of the bulbs I bought last year was no longer available. I didn't want to mix and match the colour temperatures of the bulbs, so this costs more money.
3.00
Fair