Date of publication
22/03/2024
Date of order
22/03/2024
22/03/2024
Wanted ring as a gift and even after 6 days they still couldn’t guarantee me a delivery date
1.00
Very Poor
Date of publication
03/01/2024
Date of order
03/01/2024
03/01/2024
Took payment for Xmas prezzy.
''Can't get that item by Xmas, but can 'up-grade' to more expensive item''

Very dissapointed, as had spoken to them in person before ordering, and was told ''Yes, no problems''

But did re-fund promptly.
1.00
Very Poor
Date of publication
11/12/2023
Date of order
27/11/2023
11/12/2023
Awful I still do not have my order - no updates.

I called on 6th December and was advised had not been hallmarked yet and still waiting received an email the following day to reiterate and still waiting
1.00
Very Poor
Date of publication
24/11/2023
Date of order
10/11/2023
24/11/2023
Exceptionally slow service
1.00
Very Poor
Date of publication
07/09/2023
Date of order
23/08/2023
07/09/2023
Not received order and no correspondence to date. Poor service
1.00
Very Poor
Date of publication
30/04/2023
Date of order
30/04/2023
30/04/2023
I.ordered a.9ct yellow gold wedding ring and was given a silver ring.
1.00
Very Poor
bayjewellers.co.uk replies: 01/05/2023
Dear customer, We are very sorry that we sent you by mistake a 9ct white gold not yellow gold you ordered. We have received back the order and refund was issued . If you need anything else in the meantime, please don't hesitate to contact us! Kind regards, Bay Rings