Date of publication
11/03/2024
Date of order
28/02/2024
11/03/2024
I ordered a 6x8 marquee it arrived in good timing of three working days..

I have a problem with the packaging which it came in.. The boxes are damaged and not sure if any of the items are missing untill I set it up..

The packaging is held together with sellotape..

The courier explained he had to retape the bixes because they were falling apart
2.00
Poor

Date of publication
03/07/2023
Date of order
03/07/2023
03/07/2023
Poor service lets down a very good product
2.00
Poor

Date of publication
26/04/2023
Date of order
26/04/2023
26/04/2023
The delivery company you used cost me Money as it tookn3 Days to delivery the items which should have been on one delivery and NOT SPREAD OVER A WEEK END
2.00
Poor

Date of publication
07/12/2022
Date of order
07/12/2022
07/12/2022
Maybe delivery what i paid for & communication still waiting re my first purchase back in summer
customer service is a joke....
2.00
Poor

Date of publication
30/09/2022
Date of order
30/09/2022
30/09/2022
1. I had to fill out the purchase form 'boxes' the Robot? printed out my address in the German Format not the British format/
2. The Robot? in U.K. failed to recognise this address????? A proper British person would probably have been able to sort it out.
3. So the expensive item was simply put aside as Address Unknown.
4. After many many hours on the computer i traced the item to Keyworth i
2.00
Poor

Date of publication
10/08/2022
Date of order
10/08/2022
10/08/2022
Delivery happened eventually with call until van was in driveway.some parts missing & most of bolts weak & not up to job.very poor instructions given & online down loadable very brief poor pictures etc
Good luck assembling it only time will tell if it lasts
2.00
Poor

Date of publication
31/05/2022
Date of order
16/05/2022
31/05/2022
Gazebo arrived very damaged. We were assured that a replacement would be sent out ASAP. We needed it by a particular date for a party celebration in our garden. The replacement failed to arrive. When it finally did arrive, 2 days after the event, it was an incomplete set of replacement parts and not a full replacement as promised in their email. We have yet to resolve this and to be honest are com
2.00
Poor

Date of publication
11/05/2022
Date of order
26/04/2022
11/05/2022
Very poorly packed for a shipment that is likley to be unloaded and re loaded several times before it gets to the UK customer needs to be on a wood pallet not cardboard
what is the point of instructions in German for an english customer
2.00
Poor