Date of publication
04/12/2019
Date of order
24/11/2019
04/12/2019
new customer ...very pleased with my plants
5.00
Excellent

Date of publication
04/12/2019
Date of order
24/11/2019
04/12/2019
Quick and easy ordering,fast delivery,plant arrived safely due to great packaging
5.00
Excellent

Date of publication
04/12/2019
Date of order
23/11/2019
04/12/2019
Well packed, very quick delivery, great plants Love an additional present plant
5.00
Excellent

Date of publication
03/12/2019
Date of order
23/11/2019
03/12/2019
Speedy reliable service quality goods
5.00
Excellent

Date of publication
03/12/2019
Date of order
23/11/2019
03/12/2019
The two trees I’d ordered arrived on time but both had the stems snapped. I don’t know if this is the fault of the packing department or the delivery firm. I’ve planted the trees and will wait to see what happens. Hopefully they will still grow but they are only half the size they were.
3.00
Fair

gardens4you.co.uk replies: 05/12/2019
Dear customer we are sorry to hear that, rest assure every orders placed on our website are guaranteed. If this spring season the trees are not getting better take contact with our customer service with some photos we will be happy to replace both items or to organize a refund.

Date of publication
03/12/2019
Date of order
23/11/2019
03/12/2019
Good products. Arrived safely and undamaged.
4.00
Good

Date of publication
03/12/2019
Date of order
22/11/2019
03/12/2019
Bulbs good size and undamaged. Good secure packaging, fast delivery. Looking forward to colourful spring Will use gardens4you again.
5.00
Excellent

Date of publication
01/12/2019
Date of order
20/11/2019
01/12/2019
Excellent service. I ordered a shrub one day and it was sent beautifully packed the following day by courier.
5.00
Excellent

Date of publication
01/12/2019
Date of order
21/11/2019
01/12/2019
Good all round and prompt service.
4.00
Good

Date of publication
30/11/2019
Date of order
02/09/2019
30/11/2019
The plant I received was not a mirror image of the plant advertised on the website. Upon querying this, I was advised by the Customer Services staff that I should, in fact, have read the small print on their website, whereby it was stated that not all of the plants dispatched are identical to the image portrayed on their website - therefore misleading ... Not adequate to my needs, to be honest.
3.67
Good

gardens4you.co.uk replies: 03/12/2019
We are almost in winter with 0ºC at night here in Holland perennials, shrubs and trees are all dormant until next spring. It is not possible at this time of the year to think to receive the same subject as our photos which are taken in mid-summer when it is 25ºC we are following the season our plants are cultivated outside and always guaranteed (1 full year)

Date of publication
30/11/2019
Date of order
19/11/2019
30/11/2019
Spot on
5.00
Excellent

Date of publication
29/11/2019
Date of order
19/11/2019
29/11/2019
Product looks fine, but as it is a tree I will not really know how good it is until next year. I appreciated the very speedy service - much quicker than many competitors.
5.00
Excellent

Date of publication
29/11/2019
Date of order
18/11/2019
29/11/2019
First rate service and prompt delivery. Item well packaged, and arrived perfectly intact. Let's hope the plants do as well in the garden :-)
5.00
Excellent

Date of publication
28/11/2019
Date of order
18/11/2019
28/11/2019
Pleased that delivery firm kept us informed about arrival time. Goods in order, safely packed, as required.
4.33
Good

Date of publication
27/11/2019
Date of order
17/11/2019
27/11/2019
I couldn't be more pleased. My original order was delivered to wrong address last week.My new neighbours were away on holiday so I didn't receive it.Having rung customer services they were fantastic and today I received a new order. The delivery man was really apologetic and very honest. I would certainly use you again.Thankyou very much. Mrs Anne Donoghue
5.00
Excellent

Date of publication
27/11/2019
Date of order
17/11/2019
27/11/2019
Very good
4.67
Excellent

Date of publication
26/11/2019
Date of order
09/11/2019
26/11/2019
The plants are quite small. I hope they will survive this winter and bring me good fruit ....
3.00
Fair

gardens4you.co.uk replies: 27/11/2019
Pants received are in dormant state. We offer a 1 year guarantee on your garden-plants.

Date of publication
26/11/2019
Date of order
16/11/2019
26/11/2019
All worked
5.00
Excellent

Date of publication
26/11/2019
Date of order
14/11/2019
26/11/2019
all very good
5.00
Excellent

Date of publication
24/11/2019
Date of order
14/11/2019
24/11/2019
Plants were in an appalling condition, just dead twigs. Only one plant was still alive but even that had leafcutter bee holes in it. The bulbs were terrible, with most of them rotting away. Not worth getting a refund as you have to pay for postage to Netherlands yourself.

Should have read the 51 bad reviews on Trust Pilot before I ordered from these cowboys.
2.00
Poor

gardens4you.co.uk replies: 25/11/2019
Plants received are in dormant state in Autumn - Winter season it is 7ºC here In the Netherlands and this is the reason why we always offer 1 year grow guaranty even for items ordered below 18£. No photos have been received regarding the bulbs and no contact with customer service have been made. Nobody asked you to return the items on your own cost, please contact our customer service.

Date of publication
22/11/2019
Date of order
12/11/2019
22/11/2019
Plants seemed well packaged, with good instructions for planting. Time will tell
4.00
Good

Date of publication
22/11/2019
Date of order
12/11/2019
22/11/2019
Very quickly delivery and plants in excellent condition
5.00
Excellent

Date of publication
22/11/2019
Date of order
12/11/2019
22/11/2019
Plants came in excellent condition fast service
5.00
Excellent

Date of publication
20/11/2019
Date of order
10/11/2019
20/11/2019
Excellent service. Fast Delivery.
5.00
Excellent

Date of publication
19/11/2019
Date of order
09/11/2019
19/11/2019
Happy with my purchase
4.00
Good

Date of publication
19/11/2019
Date of order
09/11/2019
19/11/2019
How I can get cuttings to use them for grafting
5.00
Excellent

gardens4you.co.uk replies: 21/11/2019
Good morning, we cannot respond you here because this space is limited for comments/reviews and we can not write more than 400 characters but contact our customer service will be happy to answer you in more detail.

Date of publication
19/11/2019
Date of order
09/11/2019
19/11/2019
Azaleas were smaller than expected, but the rhododendrons were the size anticipated. Customer service was second to none as the delivery also was.
4.67
Excellent

Date of publication
19/11/2019
Date of order
08/11/2019
19/11/2019
Very healthy plants, well packed, with roots at perfect stage for planting.
4.00
Good

Date of publication
18/11/2019
Date of order
08/11/2019
18/11/2019
Thnaks for swift and efficient service
5.00
Excellent

Date of publication
18/11/2019
Date of order
31/10/2019
18/11/2019
1 plant bent from top of plant pot, plant not tied to cane.. Cane through bottom of pot.
2 totally different plants, 1 bushy and 1 sparse Not suitable for what purchased for.Very disappointed.
2.00
Poor

gardens4you.co.uk replies: 19/11/2019
All our orders are guaranteed a simple photo of the damaged item and we would have arranged a replacement or refund of the item. When you think about noticing customer service 1/5 without ever having contacted them seems pretty dubious and unreliable about the nature of the comment.

Date of publication
18/11/2019
Date of order
08/11/2019
18/11/2019
Packing poor. Plants damaged in transit. Delivery expensive. Delivery company useless need to use another one.
2.67
Fair

gardens4you.co.uk replies: 19/11/2019
We do our best to protect the plants during the transit and the comments of our many customers testify. Shipping in 2-3 working days costs from Holland £ 5.95 free from £ 50 with a maximum of 30 kg cheaper than a UK package sent to the UK. We were not contacted for this order if the plants had actually been damaged in transit.

Date of publication
17/11/2019
Date of order
07/11/2019
17/11/2019
Excellent service, fast delivery. Bulbs look healthy
5.00
Excellent

Date of publication
16/11/2019
Date of order
06/11/2019
16/11/2019
Parcel well packed and plants in good condition. Thank you good service.
5.00
Excellent

Date of publication
14/11/2019
Date of order
04/11/2019
14/11/2019
Happy with the delivery, prompt and tracked, and plant arrived in excellent condition. Would use again.
5.00
Excellent

Date of publication
14/11/2019
Date of order
04/11/2019
14/11/2019
Excellent service and good quality product.
5.00
Excellent

Date of publication
13/11/2019
Date of order
27/10/2019
13/11/2019
Ordering was easy, delivery was fast, packaging excellent and item was very appreciated by the recipient (for a 40th Wedding Anniversary).
5.00
Excellent

Date of publication
13/11/2019
Date of order
03/11/2019
13/11/2019
Plants arrived well packed, in good condition and very healthy. M.L
5.00
Excellent

Date of publication
13/11/2019
Date of order
01/11/2019
13/11/2019
plant looks lovely and growing well
4.00
Good

Date of publication
12/11/2019
Date of order
28/10/2019
12/11/2019
Plants did not travel well ie out their pots some damage it was a palava to get a replacement plant ie sent me an email to say my email add was wrong which I replied to don’t make sense I’ll go to my local centre in the future I told them not to bother replacing the damaged plant
2.33
Poor

gardens4you.co.uk replies: 19/11/2019
Your honesty will have been appreciated in your comment. We put almost 2 weeks after 5 or 6 mails to finally get your correct order number because the email address and the name did not match and this just to be able to refund the lavender plant to 2.95 £.

Date of publication
11/11/2019
Date of order
01/11/2019
11/11/2019
Trees were well packaged (which saved them as they clearly hadn’t been kept this way up), were healthy and what I was expecting. Great experience and would use again.
4.67
Excellent