Date of publication
24/08/2019
Date of order
16/08/2019
24/08/2019
wasted much time because of many tiny cards. how can customers work from a computer to work with larger print. after 2 hours failed to connect to smart phones. had to give up to regain my composure. trying again tomorrow.
2.00
Poor

Date of publication
27/06/2019
Date of order
21/06/2019
27/06/2019
Delivery for camera very good BUT, I ordered another item to be delivered with it and it was not sent I had to chat all to see where it was, mistake they said, it would be sent out asap. still waiting to try it out , I hope it comes today that's taken 7 days since ordered. Poor rating.
2.33
Poor

Date of publication
12/10/2018
Date of order
03/10/2018
12/10/2018
Although help for setting up over the phone was arranged no help from customer services was provided. There is no mention on the web site or instruction manual that it can take up to 8 - 12 hours for the camera to be installed on Android or I phone, particularly for OAP. It was a great disappointment..
Repeated request for return address and instructions was ignored/not attended to.
2.33
Poor

Date of publication
06/10/2018
Date of order
29/09/2018
06/10/2018
Absolutely shocking. I ordered 4 cctv cameras and a smart plug. The first camera told me I had the wrong password and it was fresh out of the box. The second camera doesn’t send me alerts and won’t connect to my iPhone via 4g.
I suggest you avoid this company like the plague. My items will be returned first in the morning.A truly shocking experience and I have wasted far too much time.
2.00
Poor

Date of publication
01/10/2018
Date of order
06/09/2018
01/10/2018
The cameras were delivered on time but, I needed support to set them up...upside cost effective, down side I could not find written instructions on the web site.
1.67
Poor

Date of publication
12/09/2018
Date of order
05/09/2018
12/09/2018
Camera doesn’t work and helpline never came back with solutions
2.33
Poor

Date of publication
05/09/2018
Date of order
25/08/2018
05/09/2018
The low price reflects the lack of features and difficulty of set up. It is very poor in comparison with our existing Ring doorbell camera. We will return it for a refund.
2.33
Poor