Date of publication
08/04/2024
Date of order
08/04/2024
08/04/2024
in the accessories. ie: the main lead for the outdoor cameras included in the packages should be more than a metre long. The least should be 5 mtrs long
3.00
Fair
Time2 Technology replies: 16/04/2024
Hello, Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us improve our products and services. We understand your concerns regarding the length of the main lead for the outdoor cameras. Your suggestion for a longer lead is valuable, and we will certainly take it into consideration for future product enhancements. Please know that your satis
Date of publication
17/02/2024
Date of order
17/02/2024
17/02/2024
I got cameras but I couldn’t get in touch with the company via phone. I left a message - nobody answered. I reply via an email was not satisfactory. The second email gave me so many details how to return cameras that I was confused completely. Not happy.
3.00
Fair
Time2 Technology replies: 27/02/2024
Hello, We're sorry to hear about your experience and apologize for any inconvenience caused. It's important to us that our customers feel supported and receive clear communication. We regret any confusion caused by the return instructions provided and understand your frustration with the lack of satisfactory support. We'll review our processes to ensure clearer and more effective communication i
Date of publication
30/09/2023
Date of order
30/09/2023
30/09/2023
The products are of ok standard but getting some of the accessories to get working can be a pain,contacted the support to get an internal siren working and they're not much help. They need to come up some high standard product guides;what you get along with the product in some cases doesn't match with what you get on their site. Considering the experience, I am in double minds about buying another
3.00
Fair
Time2 Technology replies: 05/10/2023
Hi there, Thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that your okay with our product. However, we are sorry to learn about our accessories has some issue, this is not our usual service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better. Thank you again for your
Date of publication
11/05/2023
Date of order
11/05/2023
11/05/2023
3.00
Fair
Time2 Technology replies: 15/05/2023
Hi there, Time2 Customer Support here. Hope you're well. Please confirm for me the issue/s it is that you are having with our product and I will be more than happy to help you. If you can please give us a call on the number below and we can resolve this as we have not had any form of contact. Kind regards, Time2 Customer Support Email: support@time2technology.com Phone: 01254 272688 www.time2t