Date of publication
13/12/2019
Date of order
29/11/2019
13/12/2019
The deliver took twice as long as they said it would.
1.00
Very Poor

Date of publication
08/11/2019
Date of order
01/11/2019
08/11/2019
We have not received our order yet
1.00
Very Poor

BRICOFLOR replies: 18/11/2019
Dear Valued Customer, we are very sorry you felt disappointed. Why not contacting our customer service before leaving a negative review? We checked that your order was delivered on 09/11/19 - we hope you are satisfied with the product.Your BRICOFLOR Team

Date of publication
08/10/2019
Date of order
30/09/2019
08/10/2019
Sold me a product not in stock. Still waiting for refund
1.00
Very Poor

BRICOFLOR replies: 09/10/2019
Dear Valued Customer, We are sorry to know that your experience with us was subpar. We have refunded you for this purchase on the day after you purchased, but these usually take some time to appear back on your account. We are always striving to do better and we assure you that we are working on preventing this from happening again. Thank you for your feedback. Your BRICOFLOR Team

Date of publication
27/06/2019
Date of order
19/06/2019
27/06/2019
I asked for delivery by the weekend but no communication and goods still sent regardless
1.00
Very Poor

BRICOFLOR replies: 28/06/2019
Dear Valued Customer, We sincerely apologise for this discrepency. We were experiencing some technical issues that did not allow us to see your communication. We have contacted you privately to arrange compensation accordingly as this does not reflect our usual high standard of service. Your BRICOFLOR Team.