Date of publication
26/08/2019
Date of order
19/08/2019
26/08/2019
Awful service. Ordered and paid for the tiles. Only to be told they were now discontinued. Gave me another option for a similar colour tile. Then when they arrived they were the wrong size. When I said the wrong size arrived I was told that this is the only size they do in the tile Offered no solution or refund and now my client will have a delay on their install.
2.33
Poor

BRICOFLOR replies: 27/08/2019
Dear Valued Customer, We are sorry to know that your experience with us was subpar. We will do our best in order to make sure that you feel satisfied with your purchase. We have refunded you for this purchase. We are always striving to do better and we assure you that we are working on preventing this from happening again. Thank you for your feedback. Your BRICOFLOR Team.