Date of publication
18/12/2023
Date of order
06/12/2023
18/12/2023
Export order, but not clear if you charged UK VAT.
It would be better if you had Trusted Trader Status with Ireland.
Sorry!
2.00
Poor

12voltplanet.co.uk replies: 18/12/2023
Hi. We don't charge UK VAT on orders being shipped into the EU. Please see the Delivery & Returns section of our website where it states that all orders into the EU will require import VAT to be paid and that these, along with any customs duties, are the responsibility of the buyer to pay. https://www.12voltplanet.co.uk/delivery-returns.html Best regards

Date of publication
08/10/2022
Date of order
28/09/2022
08/10/2022
I was very disappointed at the cost of postage. being in the UK I would have expected it to be a lot less than nearly the price of a the item itself
2.00
Poor

12voltplanet.co.uk replies: 08/10/2022
Hi, Thank you for taking the time to leave us a review; we really do appreciate it. With regard to the postage cost, we don't make a profit on any shipping service we use, we just cover the postage cost itself, plus packaging materials. The majority of smaller orders ship by a Royal Mail Tracked service to provide our customers with end-to-end tracking, including delivery notification and re-deli