Date of publication
23/07/2019
Date of order
29/06/2019
23/07/2019
Box was flimsy and had broken open, exposing contents. The carrier had to tape the box back together to enable delivery
4.33
Good

Date of publication
19/07/2019
Date of order
05/07/2019
19/07/2019
late delivery
3.67
Good

Date of publication
16/07/2019
Date of order
06/07/2019
16/07/2019
2 of 3 torps were flat
4.00
Good

Date of publication
15/07/2019
Date of order
08/07/2019
15/07/2019
Can’t give rating for customer service as have never had any issues
4.00
Good

Date of publication
15/07/2019
Date of order
30/06/2019
15/07/2019
I ordered two boxes of beer. One was insufficiently packed so some beer was damaged in transit. Customer service sorted the problem satisfactorily although the response to my complaint was not quite as quick as I had expected.
4.00
Good

Date of publication
15/07/2019
Date of order
09/07/2019
15/07/2019
Very good overall service thank you
4.33
Good

Date of publication
14/07/2019
Date of order
07/07/2019
14/07/2019
Tried to use discount code to get £5 off my next order but said it was not a valid code
4.00
Good

Date of publication
14/07/2019
Date of order
03/07/2019
14/07/2019
had a delivery damaged in transit, spoke to customer services and it was sorted straight away. Think the price for some of the torps is a bit high so ive only given 4 stars but overall the product is good.
4.00
Good

Date of publication
13/07/2019
Date of order
05/07/2019
13/07/2019
All good my beer was delivered on time & in good condition.
4.00
Good

Date of publication
13/07/2019
Date of order
06/07/2019
13/07/2019
Think some larger bottles may be good in some of the packs
4.33
Good

Date of publication
12/07/2019
Date of order
05/07/2019
12/07/2019
The package was 2 days later than expected
4.00
Good

Date of publication
12/07/2019
Date of order
07/07/2019
12/07/2019
I was away from home when delivery occurred and my package was left in plain view of the road. The delivery agent should have opened the rear gate and left the package out of sight, other than this everything else was excellent.
4.33
Good

Date of publication
12/07/2019
Date of order
08/07/2019
12/07/2019
Bought for a gift which is why I didn’t give 5 stars - can’t comment on the taste
Selection good, ordering very straightforward & delivery free - what’s not to like.
4.00
Good

Date of publication
12/07/2019
Date of order
07/07/2019
12/07/2019
Excellent service. Delivery fantastic and exactly when said. Trackable delivery needs to be the norm in this day and age. Got it nailed. Would suggest splitting delivery sizes if 8 into 4 or a more robust box as delivery box splits (done this in a few occasions. No damage and a nice selections of beer to try. A happy customer.
4.33
Good

Date of publication
12/07/2019
Date of order
07/07/2019
12/07/2019
I have down graded delivery as unfortunately the last two Deliveries were delayed
4.33
Good

Date of publication
12/07/2019
Date of order
04/07/2019
12/07/2019
Delivered goods well within 24hr window.
4.00
Good

Date of publication
12/07/2019
Date of order
08/07/2019
12/07/2019
Good range of Belgium beer, delivered in time.
4.00
Good

Date of publication
11/07/2019
Date of order
19/06/2019
11/07/2019
The beer was excellent just as I remember it from Vietnam. When there was an issue with one of my orders it was with the courier, whose customer service was verging on non existing. However Beerwulf took ownership of the issue and managed its resolution on my behalf in a very timely and professional manner. Will definitely be using Beerwulf in the future.
4.00
Good

Date of publication
10/07/2019
Date of order
02/07/2019
10/07/2019
Delivery times are confusing. Boxes used are not solid enough.
4.00
Good

Date of publication
10/07/2019
Date of order
05/07/2019
10/07/2019
Contents and Beerwulf superb again, as usual.
Slight issue with Yodel delivery, unfortunaetley a day late.
4.00
Good

Date of publication
09/07/2019
Date of order
28/06/2019
09/07/2019
Always prompt service and great products. Perhaps need to look at the packaging as very flimsy
4.00
Good

Date of publication
09/07/2019
Date of order
30/06/2019
09/07/2019
Order arrived as requested on the date.
4.33
Good

Date of publication
09/07/2019
Date of order
27/06/2019
09/07/2019
Difficult to fault, possibly could be more offers
4.00
Good

Date of publication
09/07/2019
Date of order
05/07/2019
09/07/2019
Very good beer choice and service. Would have given 5 stars but given 4 as it has gotten more expensive over time and minimum order quantity for free delivery has increased.
4.00
Good

Date of publication
09/07/2019
Date of order
26/06/2019
09/07/2019
Have ordered a few times from Beerwulf. Everything is well packaged arrives generally on time and I think is great value for money. Have been let down twice by "Yodel' who deliver the products. (both yodel issues - not Beerwulf) Both times Beerwulf reordered and delivered the next day. They're customer service has proved faultless.
4.33
Good

Date of publication
09/07/2019
Date of order
28/06/2019
09/07/2019
Superfast delivery and the beers are well packed. The beer are a fine selection of beers which would be difficult to get hold of otherwise and all the beers are excellent. Just try it.
4.33
Good

Date of publication
08/07/2019
Date of order
03/07/2019
08/07/2019
I am awaiting a refund or credit on my account which is taking too long to resolve
3.67
Good

Date of publication
08/07/2019
Date of order
26/06/2019
08/07/2019
Great customer service
4.00
Good

Date of publication
08/07/2019
Date of order
04/07/2019
08/07/2019
Great product at reasonable price, the draught beer is better than that from most pubs and free delivery if you order in completed crates (8 subs). Not quite achieving the same level of the original company which they took over who used to supply discount codes of 5-10 with almost every order and packed the beers much more securely. The boxes now fall apart on delivery.
4.00
Good

Date of publication
08/07/2019
Date of order
03/07/2019
08/07/2019
Good service.
4.33
Good

Date of publication
08/07/2019
Date of order
04/07/2019
08/07/2019
Having had to make a complaint I was corresponding with a lady called Emma who i have to say was excellent she dealt with my complaint quickly and always kept me updated on what was happening sorted out compensation for me and had replacement torps delivered for me day after my faulty sub was repaired and returned well done Emma
4.33
Good

Date of publication
08/07/2019
Date of order
02/07/2019
08/07/2019
Delivery was supposed to be next day but came 3 days after order
4.00
Good

Date of publication
08/07/2019
Date of order
04/07/2019
08/07/2019
Too expensive - should be more loyalty offers for repeated over £50-£60 spend
4.33
Good

Date of publication
08/07/2019
Date of order
26/06/2019
08/07/2019
The packing boxes need to be stronger, bottom of my last delivery the box was starting to give way. One of my frends deliveries had totally come out of the box and the driver had to pick them up from the back of his van.
3.67
Good

Date of publication
08/07/2019
Date of order
04/07/2019
08/07/2019
Boxes will ripped otherwise pretty good
4.33
Good

Date of publication
08/07/2019
Date of order
01/07/2019
08/07/2019
Will use again.
4.00
Good

Date of publication
08/07/2019
Date of order
26/06/2019
08/07/2019
Delivery on time but the packaging was destroyed. Luckily the goods were not damaged
4.00
Good

Date of publication
08/07/2019
Date of order
03/07/2019
08/07/2019
Yet again delivery delayed so a second day off work awaiting for this to be delivered. Very poor delivery, on the plus at least this time the box wasn’t in bits.
3.67
Good

Date of publication
08/07/2019
Date of order
04/07/2019
08/07/2019
Box was torn open on delivery and left on my doorstep, thankfully nothing missing.
3.67
Good

Date of publication
07/07/2019
Date of order
30/06/2019
07/07/2019
I can't honestly comment properly on your service because the recipient of my order is on holiday
You delivered on time and that is a big plus. However, I am yet to hear about the quality of the beer....
4.33
Good