Date of publication
07/04/2024
Date of order
07/04/2024
07/04/2024
Not wait almost a week to tell me you can't get the light I paid for
1.00
Very Poor
www.electricals247.co.uk replies: 08/04/2024
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention, Chris. We will use the feedback to make us better and to ensure this doesn’t happen again - Electricals247
Date of publication
29/03/2024
Date of order
29/03/2024
29/03/2024
My order was not delivered and says it has been
1.00
Very Poor
www.electricals247.co.uk replies: 04/04/2024
Thank you for taking the time to let us know how we are doing. We truly apologise for any inconvenience caused and really appreciate your feedback. Having looked into the status of your order, I can see that Royal Mail have delivered your parcel. We do apologise for the delay but we have dispatched your order at our end in a very timely and efficient manner. Unfortunately, as much as we would wish
Date of publication
03/02/2024
Date of order
03/02/2024
03/02/2024
Lights on website were not actually available from the supplier. Why advertise something that is out of stock?
1.00
Very Poor
www.electricals247.co.uk replies: 06/02/2024
Thank you for bringing this to our attention. We deeply apologise for the bad experience you had while ordering with us. We take pride in our products as well as service and we will ensure to meet higher expectations in the future - Electricals247
Date of publication
26/12/2023
Date of order
26/12/2023
26/12/2023
The order for 1 small pack of electrical screws took you 5 days to dispatch how??

You need to get it sorted if youre hoing to get any repeat orders.
1.00
Very Poor
www.electricals247.co.uk replies: 02/01/2024
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make necessary improvements to ensure this doesn’t happen again. Despite the delivery not meeting your expectations we are glad you still enjoyed the quality of the screws. If there's anything else you would like to s
Date of publication
18/11/2023
Date of order
04/11/2023
18/11/2023
Simply deliver the items purchased.
I never received anything I ordered, still waiting to see where the 2 parcels have gone.
1.00
Very Poor
www.electricals247.co.uk replies: 22/11/2023
We are deeply sorry you didn't receive the service you deserve, and we really appreciate you bringing this to our attention. On this occasion it was an uncommon instance and by the looks of it FedEx have let us both down. Unfortunately, we have no control on what happens with our customers parcels once they are collected by our delivery partners. Please feel free to reach out to electricals247 wit
Date of publication
19/07/2023
Date of order
05/07/2023
19/07/2023
1.00
Very Poor
www.electricals247.co.uk replies: 05/09/2023
Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. Please feel free to reach out to us via email at sales@electricals247.co.uk with any comments, concerns, or suggestions you wish to share - Electricals247
Date of publication
02/06/2023
Date of order
02/06/2023
02/06/2023
Ordered some cable, was not in stock, waited several days to be told this and then several more whilst they went to their supplier. Supplier could not source the cable, waited several more days to be refunded.

Slow and poor customer service for an item I never received.
1.00
Very Poor
Date of publication
17/05/2023
Date of order
17/05/2023
17/05/2023
i have already written a critical review with no response a waste of time
1.00
Very Poor