Date of publication
27/03/2024
Date of order
16/03/2024
27/03/2024
My package was leaking when It was delivered.
2.00
Poor

www.electricals247.co.uk replies: 27/03/2024
Thank you for taking the time to share your experience, as your feedback is necessary for helping us to improve. We adhere to strict quality standards, and we're sorry to hear that your experience did not meet those standards. Our goal is to ensure every customer has a positive experience and therefore truly sorry we fell short of that commitment. If you wish to discuss things further please cal

Date of publication
10/03/2024
Date of order
26/02/2024
10/03/2024
I've already been in touch with this company there was a difference between what I thought I purchased and what I actually received so for this purchase you have a poor review Gail Pavey
2.00
Poor

www.electricals247.co.uk replies: 12/03/2024
Thank you for reaching out and providing your feedback, Gail. We're sincerely sorry to hear about the discrepancy between your expectations and what you received. We understand how frustrating that can be and apologise for any inconvenience caused. Your feedback is invaluable to us as it helps us improve our services. Your satisfaction is our priority, and we appreciate your patience and understan

Date of publication
19/06/2023
Date of order
19/06/2023
19/06/2023
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
2.00
Poor

Date of publication
22/12/2022
Date of order
22/12/2022
22/12/2022
Ordered on the 5th Dec and didn’t arrive until and on two different days the 19th and 21st,
2.00
Poor

www.electricals247.co.uk replies: 23/12/2022
Dear Mr. Lawrence, In this instance we have unfortunately not provided the level of service our customers are used to. In part this has been down to Royal Mail and the strike action as well as the general Christmas rush. However, you should not have had to wait for so long for delivery and we apologise for this and I assure you, we will be better at dispatching your next order.

Date of publication
18/03/2022
Date of order
18/03/2022
18/03/2022
I felt cheated. The items I ordered require a nut and washer but these were not included in the set or any reference made to them as additional items you need to fit the wheels
2.00
Poor

www.electricals247.co.uk replies: 21/03/2022
Dear Customer, You had ordered a PVC box lid which we duly supplied. You had not ordered any fixings for the lid and nor were these advertised as having been included on our listing (as you mentioned - no reference was made to them). We would be happy to supply you with these or any other suitable fixings if required. In the meanwhile, we would appreciate it if you could revise your review. We ar

Date of publication
05/11/2021
Date of order
30/10/2021
05/11/2021
Lack of communication no information on delevery date and time at the point of buying and after paying
Very poor service on the information but the items came without knowing time and date
2.00
Poor