Date of publication
18/04/2024
Date of order
18/04/2024
18/04/2024
1.00
Very Poor
Date of publication
09/04/2024
Date of order
09/04/2024
09/04/2024
The customer experience of Kjus online is just really awful. Slow, laborious and not customer friendly. Needs some serious work.

Sizes all over the place.
Contact emails wrong
Ability to return goods not easy at all
Expensive postage to the UK

A real shame as the products are fantastic and if the experience was easier I would use it / spend more.
1.00
Very Poor
Date of publication
29/02/2024
Date of order
20/02/2024
29/02/2024
Bought the shirt as a birthday present for my wife in early April. Wanted the return time from this date but this has been declined by the company. Totally inflexible and shows for Kjus The company is always right’ not the customer.
1.00
Very Poor
kjus.com/gb/en replies: 22/03/2024
We are sorry, that we were not able to extend the return police for a month. We always try to make a lot of wishes possible for our clients but are not always able to. We thank you for your understanding.
Date of publication
20/12/2023
Date of order
20/12/2023
20/12/2023
Order placed on the 8th December with intention to be delivered by 15th December. The express delivery was scheduled and the package came on the 18th. The items/ skiing gloves now are not needed as I left without them. Slow and poor service.
1.00
Very Poor
kjus.com/gb/en replies: 22/12/2023
We are sorry, that the delivery was not as hoped. We always try our best to find a solution as fast as possible, but as soon as the parcel leaves our warehouse, we can only contact UPS and hope on a quick replay and delivery form there on. Thanks for your understanding.
Date of publication
31/08/2023
Date of order
31/08/2023
31/08/2023
Didn’t have what I ordered. Keep your stock system up to date
1.00
Very Poor
kjus.com/gb/en replies: 01/09/2023
Thank you for the positive review. We try our best to make every client happy. If you ever have a question / problem with one of our orders again, don't hesitate to contact our customer service. (onlineshop@kjus.com)
Date of publication
27/07/2023
Date of order
17/07/2023
27/07/2023
Still not received my order
Its seemingly been delivered but to the wrong address
I don’t recognise the picture
Will go chap there door today
1.00
Very Poor