Date of publication
19/04/2024
Date of order
19/04/2024
19/04/2024
4.00
Good
Date of publication
26/10/2023
Date of order
26/10/2023
26/10/2023
The ordering and products are very good.

The shipping (using UPS) and tracking information has a large room for improvement.
I find Kjus/UPS, communication is poor compared to other couriers, especially as Kjus market their selves as a high end/value product.
Aligned with other couriers, why are:
- Updates not sent, advising day of delivery.
- An estimate (1-hour slot) not provided on the day of
4.00
Good
kjus.com/gb/en replies: 27/10/2023
Thank you for taking the time to review our service. We are sorry, that your experience with UPS was not the best. We always try to give all information’s of the order to the clients and normally you can reschedule a delivery. We are sorry that this was not the case on your order. We will take your feedback and try to make it better for the future. We hope you can enjoy your new KJUS products.