Dear Guvench,
I am sorry to read that you have no comments regarding your two star review. From what I can see of your Standard Delivery order placed on Saturday, it was delivered well within our 3-5 Working Day promise on the Wednesday. Please, if you have encountered any issues regarding your order that lead to your two star rating we would be more than happy to assist. Please feel free to conta
Date of publication
16/09/2023
Date of order
16/09/2023
16/09/2023
Ordered a 1993 bottle of Borgogno Barberadalba red wine which looked amazing, but was completely undrinkable
2.00
Poor
Imported from Trusted Shops AG
vintagewineandport.co.uk replies: 20/09/2023
Dear Karen,
Thank you for your review. We are unique in offering a replacement guarantee in most of our wines for three months following purchase, as per our T&C's when ordering. Unfortunately, we were not contacted regarding this issue at all and we were not given the option to rectify this for you. Please contact us via email by replying to your original invoice and our customer care team would