Date of publication
23/02/2024
Date of order
23/02/2024
23/02/2024
Till now did not receive the items
1.00
Very Poor
i-clip.com/en replies: 23/02/2024
Good afternoon, Thank you for your feedback. Your order has arrived in the destination country and is still on its way to you. We have sent you the consignment number by e-mail. Thank you very much. Best regards and have a good day I-CLIP Team
Date of publication
05/11/2023
Date of order
05/11/2023
05/11/2023
currently still not received the order...
ordered on 10/29/2023
1.00
Very Poor
i-clip.com/en replies: 06/11/2023
Hello, Thank you for your feedback. You contacted us on 05.11.2023 regarding the problem and we have already initiated all necessary steps today, 06.11.2023, to solve your problem with the delivery as quickly as possible. In the event of problems with the delivery, it is important to contact us immediately so that we can verify everything with DHL in the shortest possible time. Thank you. B
Date of publication
25/10/2023
Date of order
18/10/2023
25/10/2023
I don’t receive the item
1.00
Very Poor
i-clip.com/en replies: 26/10/2023
Hello, Thank you very much for your feedback. Your order arrived in Greece yesterday, 25.10.2023 and is still on its way to you. We have emailed you your tracking number, which you can use to track your parcel. Thank you very much. Best regards I-CLIP Team
Date of publication
09/10/2023
Date of order
09/10/2023
09/10/2023
I never received the product.
1.00
Very Poor
i-clip.com/en replies: 10/10/2023
Hello, Thank you very much for your feedback. In cases like this, it is important to contact us as soon as possible and directly so that we can clarify this with the delivery company. According to the tracking, the parcel was damaged during delivery, which is why it has not yet arrived. Please contact us via email so that we can solve the problem as soon as possible. Thank you very much. Bes
Date of publication
23/09/2023
Date of order
23/09/2023
23/09/2023
Ordered a product.
Advertised to be delivered in 2 days
Still waiting after 6 days.
Communication not good
1.00
Very Poor
i-clip.com/en replies: 25/09/2023
Good morning, we are very sorry that the communication is not good from your point of view. We received your message on Friday 22/09/2023 and replied within 30 minutes informing you what steps we have taken. As we received a reply from DHL today, 25.09.2023, we sent you a message directly this morning with the information where your order is located and including the tracking link. Thank you.
Date of publication
04/08/2023
Date of order
04/08/2023
04/08/2023
Don't promise delivery within 2-3 days if you can't fulfill. It's been 7 days now and the delivery destined to Spain hasn't even left Germany yet.
1.00
Very Poor
i-clip.com/en replies: 11/08/2023
Hello, Thank you very much for your feedback. We are very sorry that your Sednung did not arrive within 3 days. Your order was placed on Friday afternoon. We handed it over directly to DHL on Monday 31/07/2023. Since 07.08.2023 your shipment is ready for collection. Thank you very much. Best regards I-CLIP Team
Date of publication
24/05/2023
Date of order
24/05/2023
24/05/2023
Have not received my wallet yet
1.00
Very Poor
i-clip.com/en replies: 06/06/2023
Hello, We are very sorry that your order has not arrived. Please contact us urgently by mail so that we can help you as soon as possible. Thank you very much. Best regards I-CLIP Team
Date of publication
24/05/2023
Date of order
24/05/2023
24/05/2023
We order I-clips long time ago, but still not arrived, however the money was charged same time as the order was...
1.00
Very Poor
i-clip.com/en replies: 06/06/2023
Hello, We are very sorry that your order has not arrived. Please contact us urgently by mail so that we can help you as soon as possible. Thank you very much. Best regards I-CLIP Team