Date of publication
20/10/2018
Date of order
30/09/2018
20/10/2018
I contacted them because I had not received my parcel and they did nothing.. I had to contact the merchant again and they have now reimbursed me, but what I really wanted was to receive the goods..
1.00
Very Poor

Posterlounge UK replies: 23/10/2018
Te parcel has been delivered to a pickup point due to the fact that the addres has been changed during transportation. According to the tracking it has been delivered. If that is not the case, please contact our customer service and they can arrange a replacement.

Date of publication
11/09/2018
Date of order
22/08/2018
11/09/2018
The delivery company were truly appalling. It took quite a tussle to get them to deliver the item in the first place and when they did it looked like they’d used my picture as a football as it arrived wrecked. Demanded a refund, got one. Very disappointed with total service from start to finish. Nobody took responsibility for damage If PL continue to use second rate couriers I won’t buy again.
1.00
Very Poor

Posterlounge UK replies: 18/09/2018
Thank you for your feedback. We're really sorry about the handling of your parcel. It shouldn't have arrived in this state. Apologies for the inconvenience.

Date of publication
15/05/2018
Date of order
08/05/2018
15/05/2018
Not delivered in 10 days
Shocking so called service Will never recommend......awful experience....
1.00
Very Poor

Posterlounge UK replies: 17/05/2018
In such a case our customer service would be more than happy to help, please contact them. We will most definitely find a solution. Apologies for the inconvenience.

Date of publication
03/04/2018
Date of order
27/03/2018
03/04/2018
Did not deliver in stated time period. If I get the product eventually, as it is a gift, I will never use these people again.
1.00
Very Poor

Date of publication
20/02/2018
Date of order
31/01/2018
20/02/2018
Packaging damaged on arrival delivered by dpd sent email to posterlounge they told me to send a photo which I have tried to do but it wouldn't accept on their email website I'm very disappointed in the service
1.00
Very Poor

Posterlounge UK replies: 22/02/2018
We are very sorry that your order got damaged. Please forward the photo to support@posterlounge.co.uk and call us at 0800 08 69 287 if you have any further questions. Thank you

Date of publication
02/01/2018
Date of order
05/12/2017
02/01/2018
Commande effectuée le 5/12/2017 jamais reçue après 2 mails au SAV.

ARNAQUE
1.00
Very Poor

Posterlounge UK replies: 15/01/2018
Le client a reçu sa commande. Nous lui avons renvoyé un colis après que le premier colis ait été perdu par DPD. Notre service client a bien répondu à chacun de ses e-mails.

Date of publication
29/11/2017
Date of order
09/11/2017
29/11/2017
Very poor product , seemed like cheap wrapping paper.
I would never again order from Posterlounge.
1.00
Very Poor

Posterlounge UK replies: 01/12/2017
We are sorry to hear that you do not like the material of our poster prints. You can return the item free of charge and for a full refund within the return period. Please contact our customer support.