Date of publication
07/04/2024
Date of order
31/03/2024
07/04/2024
I bought a pair of skis advertised at a good price, paid for them, then received an email saying they weren't available, a mistake, fair enough and refunded a few days later.
3.00
Fair
Date of publication
10/03/2024
Date of order
10/03/2024
10/03/2024
Not an accurate description on website. The item I wanted was not accurately described on the website. The mittens should have had goat skin palms but were in fact rubber. The parcel was delivered quickly but I had to returned it at my own cost.
3.00
Fair
Date of publication
05/12/2023
Date of order
05/12/2023
05/12/2023
Online returns process is pretty antiquated, especially with the short 15 days return policy.
3.00
Fair
Date of publication
11/08/2023
Date of order
05/08/2023
11/08/2023
Ordered a hat, a light, small package on Saturday morning for a trip leaving on Wednesday night. Paid £5 for additional postage charges. Didn’t arrive in time and was eventually delivered Thursday evening - on the 6th day after an express order.
3.00
Fair