Date of publication
27/11/2023
Date of order
28/10/2023
27/11/2023
Cannot add the Taal to my network, the Klarstein Wonderwall infrared panel was not an issue adding to the Klarstein app.
Was able to add the Taal to my Smart Life app without an issue, it detected it automatically.
Good product otherwise, the heating aspect is good.
3.00
Fair
klarstein.co.uk replies: 28/11/2023
Dear Peter, Thanks so much for your review. Remember, if you have any kind of issue, we will be really happy to help you. Soon, we will contact you via e-mail. Greetings from Berlin, Alex
Date of publication
21/10/2023
Date of order
21/09/2023
21/10/2023
Good extractor but much noisier than expected, light are poor and instructions not as clear as they could be.
No information on replacement bulbs and if you can find them the bulbs themselves are very expensive around £12 each. Also no option for warm or daylight.
Actual method of replacing could be simpler, currently requires removing two screws and the panel containing the lights, unclipping the
3.00
Fair
klarstein.co.uk replies: 23/10/2023
Dear customer, We apologize for the inconveniences, with our products. Remember that you have customer service at your disposal that can help you with this. Thanks in advance, and we wish you a nice day, Klarstein Team
Date of publication
11/09/2023
Date of order
10/08/2023
11/09/2023
the control panel is not very touch sensitive and arranging the settings is rather complicated whereas it should be straight forward it took us an hour to get the thing programmed and are still not sure its right.
3.00
Fair
klarstein.co.uk replies: 09/10/2023
Dear customer, We are sorry you have found operating your product not as easy as expected. Please note we will be happy to assist with technical queries or to organise a free return of your order if that is your preference. You will find our contact details in our website. Kind regards, Chris