Date of publication
04/03/2024
Date of order
04/03/2024
04/03/2024
Order on 9/02/2024, lost by UPS, and then free replacement delivery ok !
Received 04/03/2024
4.00
Good
conrad.com replies: 10/03/2024
Dear Customer, thank you for your positive feedback.
Date of publication
13/02/2024
Date of order
13/02/2024
13/02/2024
in general very pleased with the service and products ,

my only complaint is the delivery service provider to Spain . the use of UPS here in Spain is a hit and miss operation . Delivery service in out lining smaller cities is a hit and miss,
4.00
Good
conrad.com replies: 25/02/2024
Dear Customer, thank you for your feedback. We will endeavour to improve the delivery.
Date of publication
03/02/2024
Date of order
03/02/2024
03/02/2024
4.00
Good
conrad.com replies: 25/02/2024
Dear Customer, thank you for your positive feedback.
Date of publication
31/01/2024
Date of order
31/01/2024
31/01/2024
4.00
Good
conrad.com replies: 25/02/2024
Dear Customer, thank you for your positive feedback. Please give us feedback so that we can achieve 5 stars.
Date of publication
31/01/2024
Date of order
31/01/2024
31/01/2024
4.00
Good
conrad.com replies: 25/02/2024
Dear Customer, thank you for your positive feedback. Please give us feedback so that we can achieve 5 stars.
Date of publication
19/01/2024
Date of order
19/01/2024
19/01/2024
Good service
4.00
Good
conrad.com replies: 15/03/2024
Dear Customer, thank you for your positive feedback.
Date of publication
29/12/2023
Date of order
29/12/2023
29/12/2023
4.00
Good
conrad.com replies: 11/01/2024
Dear Customer, thank you for your positive feedback.
Date of publication
27/12/2023
Date of order
27/12/2023
27/12/2023
Only one of two products arrived with the second one having a note in the box that it will be delayed for two weeks at no extra cost
4.00
Good
conrad.com replies: 11/01/2024
Dear Customer, thank you for your positive feedback.
Date of publication
19/12/2023
Date of order
19/12/2023
19/12/2023
das ist gut
4.00
Good
conrad.com replies: 11/01/2024
Dear Customer, thank you for your positive feedback.
Date of publication
30/11/2023
Date of order
30/11/2023
30/11/2023
Very well explained the detail on the product bought.
The information for shipping was also good.
A bit more information on the actual options.
4.00
Good
conrad.com replies: 07/12/2023
Dear Customer, thank you very much for your positive feedback.
Date of publication
27/11/2023
Date of order
27/11/2023
27/11/2023
Good price and good shipping management.
4.00
Good
conrad.com replies: 27/11/2023
Dear Customer, thank you very much for your positive feedback.
Date of publication
23/11/2023
Date of order
23/11/2023
23/11/2023
4.00
Good
conrad.com replies: 27/11/2023
Dear Customer, thank you very much for your positive feedback.
Date of publication
20/10/2023
Date of order
20/10/2023
20/10/2023
You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, We are a German company. We therefore supply all items with an EU plug. Please contact us if you need help finding an adapter.
Date of publication
19/10/2023
Date of order
19/10/2023
19/10/2023
Thanks for the quick response and the UPS shipment that arrived within 7 days.
Please, when you send us electromagnets (there were 6 in this case), let them be in a package with a seal (paper or bubble). In this case, the magnets were moving freely and had torn the package on one side.
A good and successful day!
Boyko Staykov,
S AND S Engineering Ltd
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, Please let us know the order number so that we can draw the attention of our logistics department to the repackaging of these items.
Date of publication
20/09/2023
Date of order
20/09/2023
20/09/2023
4.00
Good
Date of publication
11/09/2023
Date of order
11/09/2023
11/09/2023
4.00
Good
Date of publication
11/09/2023
Date of order
11/09/2023
11/09/2023
Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time.
4.00
Good
Date of publication
05/09/2023
Date of order
05/09/2023
05/09/2023
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for your positive feedback. Please feel free to give us specific suggestions for improvement so that we can achieve all the stars.
Date of publication
05/09/2023
Date of order
05/09/2023
05/09/2023
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for your positive feedback. Please feel free to give us specific suggestions for improvement so that we can achieve all the stars.
Date of publication
26/08/2023
Date of order
26/08/2023
26/08/2023
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clear
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, customs is a national regulation. It is levied by your country to regulate imports. As a retailer, we have no influence on this.
Date of publication
25/08/2023
Date of order
25/08/2023
25/08/2023
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Date of publication
22/08/2023
Date of order
03/02/2021
22/08/2023
Service from Conrad was efficient. Unfortunately the only choice of courier was not so good. UPS claimed they tried to deliver. They did not. Someone was in the entire day and no attempt was made to deliver. Further, the only was to control the delivery was to download their app. I do not want another app cluttering up my phone and selling on my personal data. Please provide other alternatives
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Date of publication
17/08/2023
Date of order
17/08/2023
17/08/2023
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Date of publication
02/08/2023
Date of order
06/08/2020
02/08/2023
deliver all items together if delivery is very close
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for your positive feedback.
Date of publication
28/06/2023
Date of order
28/06/2023
28/06/2023
Took longer than I thought for delivery.
But worth the wait. Both items of a high standard
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for the positive feedback.
Date of publication
20/06/2023
Date of order
20/06/2023
20/06/2023
Mi-a plăcut seriozitatea și promptitudinea dumneavoastră dar una dintre Organizatoare a avut crăpături iar pe mijloc a fost rupta o bucata, după cum se poate vedea din imagini.
As dori sa menționez ca, cutia de carton, în care au fost impachetate organizatoarele, nu a fost deteriorata deloc.
4.00
Good
Date of publication
05/06/2023
Date of order
05/06/2023
05/06/2023
Delivered to the UK as when stated when ordered. Took about a week.
Only issues were with UPS where I couldn't arrange delivery to be changed to the following day via their website. Delivered two days later. Be careful as got a delivery invoice from UPS.
4.00
Good
Date of publication
24/05/2023
Date of order
24/05/2023
24/05/2023
Order arrived only after a few emails were sent, because the seller changed the order number in the pro-forma that did not match the initial order number, it was unclear which number to enter, and then due to mismatch they stopped processing the order. It took about 4 weeks to get my order (received 05.24, order paid 04.27).
4.00
Good
conrad.com replies: 11/11/2023
Dear Customer, thank you for the positive feedback.
Date of publication
11/05/2023
Date of order
11/05/2023
11/05/2023
4.00
Good
Date of publication
26/04/2023
Date of order
26/04/2023
26/04/2023
Please for my next orders you write on the parcel my mobile phone the courier could find me easier !
4.00
Good