Date of publication
25/01/2020
Date of order
12/12/2019
25/01/2020
It was all good. Just a corner of the box slightly damaged but item intact.
4.00
Good

Date of publication
14/01/2020
Date of order
14/01/2020
14/01/2020
The 1 delivery rating is no reflection on Addnature. This is aimed directly at Hermes, who in my experience are USELESS A £350.00 piece of equipment, was left in one of the recycling bins, and signed for by the driver
Customer service when dealing with Addnature was excellent. I would have no hesitation in recommending them. Subsequently, I now have a short cut icon for speedy access.
3.67
Good

Date of publication
05/01/2020
Date of order
26/12/2019
05/01/2020
Arrival time reasonable considering UK & German national holidays
4.33
Good

Date of publication
28/12/2019
Date of order
28/12/2019
28/12/2019
Had to return item because the design was not suitable for the recipient's figure
4.33
Good

Date of publication
19/12/2019
Date of order
19/12/2019
19/12/2019
GOOD
3.67
Good

Date of publication
17/12/2019
Date of order
17/12/2019
17/12/2019
Delivery a bit delayed though this was expected to a certain degree due to busy time of year. Customer service helpful when querying the whereabouts of products ordered.
4.33
Good

Date of publication
17/12/2019
Date of order
17/12/2019
17/12/2019
Order took longer than anticipated.
4.33
Good

Date of publication
13/12/2019
Date of order
05/12/2019
13/12/2019
Selling quality clothing. Bought a Schoffel fleece at a less than full price.
4.33
Good

Date of publication
11/12/2019
Date of order
04/12/2019
11/12/2019
Item was at a great price, and dispatched quickly. I rated delivery at 1 star because the package had burst open on delivery, allowing the contents to fall out. Sorry if this adversely affects the overall rating, but I marked delivery honestly. The other 2 areas (goods and customer service) I rated 5.
3.67
Good

Date of publication
03/12/2019
Date of order
03/12/2019
03/12/2019
No issues. As described. Communication good.
4.33
Good

Date of publication
27/11/2019
Date of order
20/11/2019
27/11/2019
The trousers felt very comfortable but they were too large so I have sadly returned them
4.33
Good

Date of publication
12/11/2019
Date of order
12/11/2019
12/11/2019
Little late but items only in here, that’s quite a thing
4.00
Good

Date of publication
05/11/2019
Date of order
05/11/2019
05/11/2019
I returned an item. It’s already 2 weeks now and did not receive a word from them
3.67
Good

Date of publication
28/10/2019
Date of order
28/10/2019
28/10/2019
Slight delay on delivery but all good .
4.33
Good

Date of publication
11/10/2019
Date of order
03/10/2019
11/10/2019
Very slow delivery unfortunately. Took a full week to come with no indication that it would take so long. Also - had to sign for it Don’t have to sign normally so that is an issue as not often home during the day so delivery held up by another day.
Sorry - am used to much quicker and easier delivery
3.67
Good

Date of publication
05/10/2019
Date of order
26/09/2019
05/10/2019
Responsive and helpful customer service, rapid delivery, great prices.
4.33
Good

Date of publication
29/09/2019
Date of order
22/09/2019
29/09/2019
Would have got top marks except that items that could have fitted in an A5 envelope came in an 18x24x35cm box ? Thankfully I was in because such a big box could not get in the letter box. Waste of resources.
Delivery was quick and the products first class.
Thank you
4.33
Good

Date of publication
25/09/2019
Date of order
25/09/2019
25/09/2019
I’ve had several pairs of women’s Ecco biom trainers in the past as they have always been so comfortable. I loved the colour of them but unfortunately I had to return this new pair. They felt just as comfortable on the sole but were too tight across the top of my feet.
4.33
Good

Date of publication
12/09/2019
Date of order
05/09/2019
12/09/2019
Goods were excellent. Could have been dispatched slightly faster. Didn't need to contact customer service.
4.33
Good

Date of publication
11/09/2019
Date of order
11/09/2019
11/09/2019
Quuck delivery and Web site easy to navigate
4.33
Good

Date of publication
11/09/2019
Date of order
02/09/2019
11/09/2019
Delivery was slow for this day and age, hence the two stars, but I give them with an apology as I know I'm spoiled by Amazon Prime.
3.50
Good

Date of publication
04/09/2019
Date of order
27/08/2019
04/09/2019
Postage was slow
4.33
Good

Date of publication
03/09/2019
Date of order
19/08/2019
03/09/2019
Bought a bike computer which had Germany, Austria and Switzerland pre loaded even though I am based in the UK
3.67
Good

Date of publication
21/08/2019
Date of order
13/08/2019
21/08/2019
Could have got it cheaper if I had looked harder £4.99 postage for a wee box.
4.33
Good

Date of publication
04/07/2019
Date of order
26/06/2019
04/07/2019
Although I made one large order, it came in 2 boxes on 2 different days. However, the items were packaged well and neatly. Great products at affordable prices. Customer services were helpful. Shame that most items were out of stock and not in my sizes but all in all - a good service. Thank you very much.
4.00
Good

Date of publication
29/06/2019
Date of order
29/06/2019
29/06/2019
Nice jacket that fits well. Not had chance to check how waterproof it is yet.
One word of warning - the jacket was shipped from Germany which I didn't realise so took longer to arrive than I had originally anticipated.
4.00
Good

Date of publication
29/06/2019
Date of order
22/06/2019
29/06/2019
Had trouble tracking the delivery but apart from that all was good.
4.00
Good

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
Smooth purchase quick delivery good stuff.
4.33
Good

Date of publication
27/05/2019
Date of order
16/05/2019
27/05/2019
there were no problems, thank you
4.00
Good

Date of publication
14/05/2019
Date of order
06/05/2019
14/05/2019
Good fast.and reliable service
4.00
Good

Date of publication
01/05/2019
Date of order
23/04/2019
01/05/2019
Excellent pleasant service and prompt delivery.best price found.
4.00
Good

Date of publication
13/04/2019
Date of order
05/04/2019
13/04/2019
Great service with ample information about my jacket sizing I received a perfect fit
4.33
Good

Date of publication
01/04/2019
Date of order
18/03/2019
01/04/2019
The item I ordered arrived on good time and I was informed of progress and estimated delivery time.
4.00
Good

Date of publication
29/03/2019
Date of order
21/03/2019
29/03/2019
COOL
4.00
Good

Date of publication
15/03/2019
Date of order
04/03/2019
15/03/2019
The hiking trainers were as described. Quality appeared good. Unfortunately they were too narrow across the ball of my foot and a built up part of the inner sole applied painful pressure to my instep. Customer service were really helpful, in clarifying the free returns procedure. I received a prompt email to acknowledge receipt of the returned goods and will shortly be refunded in full.
4.00
Good

Date of publication
14/03/2019
Date of order
19/02/2019
14/03/2019
All good, arrived fine but could have been faster.
4.33
Good

Date of publication
06/03/2019
Date of order
06/03/2019
06/03/2019
Extremely comfy running trainers at a good price
4.33
Good

Date of publication
28/02/2019
Date of order
28/02/2019
28/02/2019
There was a slight delay with the order but it was todo with the shipping of the items. The service department though were wonderful and kept me in the link with the problem. This is the third time I’v bought from Addnature and this delay will not stop me from using them again.
4.33
Good