Date of publication
24/05/2019
Date of order
17/05/2019
24/05/2019
delivery time too long
3.00
Fair

Date of publication
16/05/2019
Date of order
02/05/2019
16/05/2019
the delivery was very poor took over two weeks to get my goods it would have been faster by donkey
3.33
Fair

Date of publication
12/01/2019
Date of order
04/01/2019
12/01/2019
Their response to email communication is poor. It took a number of days after I had paid for the order at the same time I ordered. Over a week later they confirmed the order would be delivered next week. And I had to ask twice when the order would be delivered, again their response was poor.
3.00
Fair

Date of publication
08/12/2018
Date of order
25/11/2018
08/12/2018
Ordered online. Description states that these lights are dimmable. This is why we ordered them.
However , the bulbs and transformer clearly state NOT DIMMABLE.

Have. to put up with them until we buy some that really are dimmable
Extremely disappointing
3.33
Fair

Date of publication
01/11/2018
Date of order
17/10/2018
01/11/2018
The wrong lamp was sent, and the driver just left it outside my front door while I was at work despite an alternate delivery address pinned to my door.
3.33
Fair

Date of publication
04/09/2018
Date of order
18/08/2018
04/09/2018
When the order arrived it worked well but it took a lot longer than estimated on the supplier's website to arrive - 13 days not the 4 8 days billed.
3.00
Fair

Date of publication
12/08/2018
Date of order
27/07/2018
12/08/2018
The light was delivered within the stated time, but would have liked to have receive it sooner. The packaging looked sturdy, but when we opened the box up the light fitting was dented on 3 sides on the base, on 2 sides on the cover and the glass had scratches on one side. Due to lack of time we are not in a position to return the light and so will use it, but we will not use Illumination again.
2.50
Fair

Date of publication
23/07/2018
Date of order
11/07/2018
23/07/2018
I didn't realise the light was made of plastic, so I think it was far too expensive for what it is worth. Looks OK up on the ceiling though.
2.67
Fair