Date of publication
27/11/2019
Date of order
17/11/2019
27/11/2019
Excellent quality of products and customer service is very prompt and kind but I had ordered an item that was not delivered and have not received until now. The box delivered was not in good condition, the items were peeping out.
3.67
Good

Date of publication
17/11/2019
Date of order
07/11/2019
17/11/2019
Quality products delivered quickly given they were imported. Only minor criticism is first parcel was vastly overpackaged and not all of it could be recycled. Quality of products still means I would highly recommend.
4.33
Good

Date of publication
04/11/2019
Date of order
25/10/2019
04/11/2019
I like the product, and when I called they were very responsive, but with the wrong information, that I had to later on figure out.
4.33
Good

Date of publication
24/10/2019
Date of order
14/10/2019
24/10/2019
Good products. Fast delivery
4.33
Good

Date of publication
30/09/2019
Date of order
18/09/2019
30/09/2019
Did what was needed
4.00
Good

Date of publication
14/09/2019
Date of order
29/08/2019
14/09/2019
I had problems with the delivery but I assume it was not your company's fault. I fixed the problem with the help of your customer service. I appreciate a lot all the efforts you are doing to satisfy your clients.
3.67
Good

Date of publication
12/09/2019
Date of order
02/09/2019
12/09/2019
Good products, but very slow shipping
3.67
Good

Date of publication
29/05/2019
Date of order
15/05/2019
29/05/2019
Good service
4.00
Good

Date of publication
23/05/2019
Date of order
09/05/2019
23/05/2019
Customer service great as first order did not arrive but replacement order immediately sent out and arrived within a few days. Am keen to see how the biodegradable packaging goes with my clients. Thanks
4.33
Good

Date of publication
30/04/2019
Date of order
19/04/2019
30/04/2019
Really helpful people and great products.

The website could do with being streamlined, but lots of choice and quick response time when you email.
4.33
Good

Date of publication
08/04/2019
Date of order
29/03/2019
08/04/2019
Very easy / stress free ordering system and quick customer care.
4.00
Good

Date of publication
13/03/2019
Date of order
19/02/2019
13/03/2019
Purchases are good. Delivery was poor but customer service was excellent in getting delivery sorted out.
4.00
Good

Date of publication
11/03/2019
Date of order
01/03/2019
11/03/2019
Excellent product but shipping courier used was PostNL who then used Yodel
There was no other shipping option at checkout
Previously DPD or GLS was a choice at checkout but was not given as an option on my order
PostNL and yodel are not a good choice of shipping for customers
3.67
Good

Date of publication
04/03/2019
Date of order
22/02/2019
04/03/2019
Good experience overall.
4.00
Good

Date of publication
27/02/2019
Date of order
13/02/2019
27/02/2019
The website could still do with being tidied up a bit - have one picture of the product but have a drop down list of the sizes/dimensions available would make it MUCH easier/quicker to use. You could always change the pics depending on the size selected.

Customer service (Tobias) is excellent
4.33
Good

Date of publication
20/02/2019
Date of order
09/02/2019
20/02/2019
just shipping is not good. i suggest you change your post in france. Colissimo is not good at all
3.67
Good

Date of publication
12/02/2019
Date of order
22/01/2019
12/02/2019
great service
4.33
Good

Date of publication
04/02/2019
Date of order
23/01/2019
04/02/2019
The glue strip of the bags has defects.
4.33
Good

Date of publication
17/01/2019
Date of order
07/01/2019
17/01/2019
Poor delivery service by Yodel in UK. Delayed at local depot for well over 24 hours. Due date for delivery was Thursday 10th, actual delivery Saturday 12th.
4.00
Good