Date of publication
16/04/2024
Date of order
16/04/2024
16/04/2024
I never got the two people test I ordered from them, and up to April 16th 2024, got no feedback from them. To be fair, I'll update this comment (if such an action is possible).
1.00
Very Poor
Date of publication
13/04/2024
Date of order
13/04/2024
13/04/2024
1.00
Very Poor
Date of publication
10/04/2024
Date of order
10/04/2024
10/04/2024
The items that came up as allergies were suspiciously exactly the same as my sisters. And the things I react to didn't come up as allergies or Intolerances. I feel like this is a scam that I spent alot of money on.
1.00
Very Poor
Date of publication
05/04/2024
Date of order
26/02/2024
05/04/2024
First I constantly spoke to their chat line as hadn’t heard from them and when I finally received my test, I personally think it’s the same one they send everyone. It didn’t pinpoint anything and think it was generic to any person!
1.00
Very Poor
Date of publication
04/04/2024
Date of order
04/04/2024
04/04/2024
Results were nowhere near similar tests I’ve had in the past. I don’t trust the results at all and regret making the purchase.
1.00
Very Poor
Date of publication
01/04/2024
Date of order
01/04/2024
01/04/2024
Service was fast but the results were poor. I was expecting a breakdown of the full sensitivity results. No explanations given just a general your sensitive to this

Disappointed
1.00
Very Poor
Date of publication
23/03/2024
Date of order
23/03/2024
23/03/2024
The company needs to be more customer focused.
I had a question to ask about my results, so I used the chat line who told me to email info@sensitivitycheck.com. I emailed them and received the same reply with recommendation to email info@sensitivitycheck.com (the same email that I had used). I only received as reply to my question when I asked them to give me an actual answer rather than passi
1.00
Very Poor
Date of publication
21/03/2024
Date of order
21/03/2024
21/03/2024
I never received the results. In addition I have not been able to access my account online. I have put in my email address and asked for a new password nothing has happened. There is not one call
1.00
Very Poor
Date of publication
20/03/2024
Date of order
09/02/2024
20/03/2024
Didn’t receive anything. No communication
1.00
Very Poor
Date of publication
17/03/2024
Date of order
06/02/2024
17/03/2024
Well if I had actually received what I paid it would help!!!!!!
1.00
Very Poor
Date of publication
17/03/2024
Date of order
03/02/2024
17/03/2024
I don’t know what I am retiring for.
1.00
Very Poor
Date of publication
19/02/2024
Date of order
19/02/2024
19/02/2024
Heard nothing from them. Chased for results but no response
1.00
Very Poor
Date of publication
18/02/2024
Date of order
18/02/2024
18/02/2024
I have ordered mid January and have still not received my results. Once I received confirmation that my test has arrived it took 7 days to get an email to inform me that there was an error with my sample. The error was implied to not have enough blood to test, however, the sample card was supplied as requested.
I was offered a replacement kit directly from the lab, however, I had to chase them th
1.00
Very Poor
Date of publication
06/02/2024
Date of order
06/02/2024
06/02/2024
Absolute nonsense. Shows intolerance and allergy to everything I was consuming few days prior to taking the test. Did not pick up in actual intolerances I have confirmed previously through proper blood tests. A joke not a test: Exactly same thing happened to my friend.
1.00
Very Poor
Date of publication
07/01/2024
Date of order
07/01/2024
07/01/2024
I’ve had no help about how to do the samples except a rubbish email from support it’s not explained I still need a plastic bag to be able to provide it I don’t know where to get one this is so specific it’s useless
1.00
Very Poor
Date of publication
12/12/2023
Date of order
12/12/2023
12/12/2023
1.00
Very Poor
Test Your Intolerance replies: 13/12/2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our ser
Date of publication
28/11/2023
Date of order
28/11/2023
28/11/2023
The results were so complicated to understand!
1.00
Very Poor
Test Your Intolerance replies: 30/11/2023
Hi Rebecca, thank you for your review. I am very sorry to hear you struggled to understand your test results. Our expert and friendly team are available to discuss your test results and answer any questions you may have. The team can be contacted at info@testyourintolerance.com and we will be happy to assist! Donna Customer Service Manager
Date of publication
22/11/2023
Date of order
22/11/2023
22/11/2023
waste of money
tests are not accurate at all which is absolutely pointless
sure you’d get different results if you sent it 2 samples at the same time under a different name
1.00
Very Poor
Test Your Intolerance replies: 23/11/2023
Thank you for your review. I am very sorry to hear you feel this way about your blood test results. I am pleased to confirm our blood testing is completed using the medically recognised ELISA method of testing for IgE allergies. Repeatability for this method of testing and our blood IgE testing is >99% and samples sent at the same time for the same person would produce the same test results pr
Date of publication
14/10/2023
Date of order
14/10/2023
14/10/2023
Your test did not pick up any of my 5 known food intolerances !
1.00
Very Poor
Test Your Intolerance replies: 17/10/2023
Thank you for your review. I am very sorry you are not completely satisfied with your test. There are a number of reasons a known intolerance may not be detected, including medications, date and methodology of previous testing, how often this is consumed, etc. I can see you have not yet reached out to our team regarding your test results. If you have any questions related to your test results o
Date of publication
13/10/2023
Date of order
03/09/2023
13/10/2023
1.00
Very Poor
Test Your Intolerance replies: 17/10/2023
Hi Elizabeth, thank you for your review. I am very sorry that you are not completely satisfied. I can see from our lab audit trail that your sample was received at our lab on 12th September and your test results were emailed on 13th September. On 13th September you reached out to our 24/7 website LiveChat to discuss your test results. Unfortunately, our LiveChat team is unable to discuss your t
Date of publication
10/10/2023
Date of order
10/10/2023
10/10/2023
fake fake fake
1.00
Very Poor
Test Your Intolerance replies: 17/10/2023
Thank you for your review. I am very sorry you are not completely satisfied with your test. I am pleased to confirm that all testing is completed at our accredited purpose-built laboratory in the UK. Our laboratory and testing are heavily audited and regulated. I can see you have not yet reached out to our team regarding your test results. If you have any questions related to your test results
Date of publication
12/09/2023
Date of order
12/09/2023
12/09/2023
The test kit was unusable due to missing elements. I would also suggest that the instructions for use are reviewed as the current leaflet requires a medical degree to understand them.
1.00
Very Poor
Test Your Intolerance replies: 17/09/2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Date of publication
26/08/2023
Date of order
26/08/2023
26/08/2023
I have known food intolerances, which this test failed to identify.
1.00
Very Poor
Test Your Intolerance replies: 29/08/2023
Hi Maria, thank you for your review. I am very sorry to hear you're not completely satisfied with the test results. I can see you have not yet reached out to our team to discuss your test results. There are a number of reasons a known condition may not be detected on the reports, including medication, diet, methodology of previous testing, etc. Please reach out to our team at info@testyourtinto
Date of publication
17/08/2023
Date of order
17/08/2023
17/08/2023
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally
1.00
Very Poor
Test Your Intolerance replies: 31/08/2023
Hi Michael, thank you for your review. I am very sorry to hear you're not completely satisfied with the service and that your free replacement test kit did not arrive. I can also see that your postage amount was refunded by our team in addition to the cost of your kit. If you have any further queries or concerns about your order, please contact our customer service team at info@testyourintolera
Date of publication
24/07/2023
Date of order
24/07/2023
24/07/2023
Don’t use, terrible service and inaccurate results
1.00
Very Poor
Test Your Intolerance replies: 26/07/2023
Thank you for your review. I am very sorry to hear you are not completely satisfied with your test results. We are pleased to confirm your testing was completed without error at our accredited labs, and every test report is validated by our lab manager for accuracy. I can see you have not yet reached out to our team with any questions or queries related to your test results. Our expert team is
Date of publication
20/07/2023
Date of order
20/07/2023
20/07/2023
You have deliberately delayed giving me a refund despite emailing over 5 times detailing my elimination diet and the fact your results did not match up to my own test results and experience.
1.00
Very Poor
Test Your Intolerance replies: 17/09/2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Date of publication
11/07/2023
Date of order
11/07/2023
11/07/2023
Not had results yet
1.00
Very Poor
Test Your Intolerance replies: 12/07/2023
Thank you for your review. I am very sorry to hear you are not completely satisfied with the service. I can see your test results were emailed to the email address you provided on the blood submission card, rather than the email used to purchase. Please check that email address, including the junk/spam folder, as they often deliver to there. If you have any questions about the report, or requi
Date of publication
01/07/2023
Date of order
01/07/2023
01/07/2023
Expensive and poor results
1.00
Very Poor
Test Your Intolerance replies: 03/07/2023
Hi Jean, thank you for your review. I am very sorry to hear you are not completely satisfied with the test results. I can see you have not yet contacted our team in the month since receiving the test results. Our expert and qualified team are on hand to answer any questions you may have related to the test results, to help you get the most from the testing. If you have any questions, please do
Date of publication
30/06/2023
Date of order
30/06/2023
30/06/2023
After 14 business days still have no results
1.00
Very Poor
Test Your Intolerance replies: 17/09/2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Date of publication
10/06/2023
Date of order
10/06/2023
10/06/2023
No revelant intolerances or allergies found, yet refund was refused. My health situation remains exactly as it was before I spent the money. Don't believe the advert.
1.00
Very Poor
Test Your Intolerance replies: 12/06/2023
Hi Brenda, thank you for your review. I am very sorry to hear you are not completely satisfied with the testing. In your review, you have referred to our no-reaction moneyback guarantee, however, your test report shows a reaction to 8 items and therefore does not qualify for the no-reaction guarantee. I can see you have been in contact with our customer service team and have been offered suppor
Date of publication
08/06/2023
Date of order
08/06/2023
08/06/2023
I am having a lot of skin trouble and expected this test would help me to adjust my diet
1.00
Very Poor
Test Your Intolerance replies: 13/06/2023
Hi Roy, thank you for your review. I am very sorry you are not completely satisfied with the testing. Our audit trails show you received your test results 3 weeks ago. Improvements in symptoms can take as long as 6 weeks to show, especially with skin issues as it takes time for the skin to heal following the removal of the triggering food or environmental item. You have not yet contacted our te
Date of publication
04/06/2023
Date of order
04/06/2023
04/06/2023
very poor results formula by email no follow up dont waste your money
1.00
Very Poor
Test Your Intolerance replies: 06/06/2023
I am very sorry to hear you are not completely satisfied with your test reports. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your test results, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our servic
Date of publication
20/05/2023
Date of order
20/05/2023
20/05/2023
The needle to spike your finger was broke so never did test
1.00
Very Poor
Test Your Intolerance replies: 22/05/2023
Thank you for your review. I am very sorry to hear you were unable to compete your testing. Our records show you have not yet reached out to our team to send you a replacement finger prick lancet free of charge to complete your testing. If you would like a replacement lancet, please don't hesitate to reach out to info@testyourintolerance.com and the team will be more than happy to dispatch this
Date of publication
01/05/2023
Date of order
10/02/2023
01/05/2023
I never received any test results back and it's been almost 3months now !!!
1.00
Very Poor
Test Your Intolerance replies: 02/05/2023
Thank you for your review. I am very sorry to hear you are not completely satisfied with the service. I have located your test results on our systems and can see these were originally emailed 23rd February. I have resent these for you. If you have any further questions or queries, please feel free to contact our team at info@testyourintolerance.com who would be happy to help you. Donna, Custom