Date of publication
19/04/2024
Date of order
19/04/2024
19/04/2024
Le test a inscrit les aliments que j’avais beaucoup consommer dans les jours avant le test et non ceux dont je suis intolérantes. Je suis intolérante au produit laitier et nul part il a sorti dans le test.

Il m’a dit que j'avais 6 allergies et je n’ai aucune allergie c’était des aliments que ne consommais à chaque jour. Le procéder n’est pas bon malheureusement
2.00
Poor
Date of publication
08/04/2024
Date of order
08/04/2024
08/04/2024
This did nothing for me, felt quite bogus. I think it just measured what I eat regularly and a lot of. Basically what your system has the most of in it at the time. The allergies that I know that I have did not show up at all.
2.00
Poor
Date of publication
12/03/2024
Date of order
12/03/2024
12/03/2024
It took several emails for me to get my results and then my result basically said i was allergic to nothing. I takke 3-4 allergy pills per day and still have allergy attacks daily. There is no way I am allergic to nothing.
2.00
Poor
Date of publication
05/03/2024
Date of order
05/03/2024
05/03/2024
I emailed for more information and heard nothing back. Seemed a waste of money if all I know now is I have a miscellaneous allergy.
2.00
Poor
Date of publication
26/01/2024
Date of order
26/01/2024
26/01/2024
I didn't find it easy to understand. No clear advice, I expected more, maybe my expectations were too high. I wanted more help.
2.00
Poor
Date of publication
30/11/2023
Date of order
10/10/2023
30/11/2023
Whilst the test results provide some interesting information I will need to spend time understanding exactly what they are saying. The labelling of the results are not that clear to me in some cases e.g. Green beans. Does this mean all types of green beans?

The main reason the low rating is that; There was no return envelope in my pack and it took several days to receive a reply to my online cont
2.00
Poor
Test Your Intolerance replies: 13/12/2023
Thank you for your review. I am very sorry to hear that your kit did not contain the return envelope. Our team has logged this incident of a nonconforming kit and takes this very seriously. Our envelopes contained in the test kits at the time of purchase were not pre-paid and this £1.50 return postage charge was the purchaser's responsibility. However, due to feedback, we have made the switch t
Date of publication
27/10/2023
Date of order
27/10/2023
27/10/2023
very quick and very responsive, however they sent 2 sets of results which cast doubt on what to believe as they were VERY different results
2.00
Poor
Test Your Intolerance replies: 31/10/2023
Thank you for your review. I am very sorry to hear you're not completely satisfied with the test results. As explained in email correspondence, the system emailed you an example report in error. If you have any further questions or queries, please do not hesitate to contact our team at info@testyourintolerance.com and the team will be more than happy to assist. Lucie Customer Service
Date of publication
28/09/2023
Date of order
19/08/2023
28/09/2023
Despite several messages, my account still says " awaiting hair sample" from 19th Sept even thought my results arrived shortly after. Also, the " Healthy stuff " app which you get access to is not available.
2.00
Poor
Test Your Intolerance replies: 09/10/2023
Thank you for your review. I am pleased to confirm your test results arrived at our lab 23rd August and your test results were emailed 24th August. Your account status not updating has been reported to our web team to look into. We are very sorry for any confusion caused. If you have any further questions or queries, please do not hesitate to contact our team at info@testyourintolerance.com and
Date of publication
14/08/2023
Date of order
14/08/2023
14/08/2023
Unfortunate experience for me.
This test requires quite a bit of blood, which I didn't enjoy collecting! Then I was told there had been an error with my test (no issue with my sample) and I'd have to collect another sample. I wasn't willing to do this. Customer service were very good however, and refunded me what I had paid very quickly.
2.00
Poor
Test Your Intolerance replies: 31/08/2023
Hi Stephanie, thank you for your review. I am so sorry to hear you're not completely satisfied with the service you have received. We would like to assuer you that the testing strip error during testing was due to a machine malfunction that has never happened before and was imediately repaired, rather than a testing or operator error. I understand this was potentially frustrating and inconvenien
Date of publication
16/07/2023
Date of order
06/06/2023
16/07/2023
I didn't receive any confirmation when my samples were received and had to have up my results by phone. Also, I feel like I am intolerant to milk but it didn't show up on my results.
2.00
Poor
Test Your Intolerance replies: 31/08/2023
Thank you for your review. I am very sorry to hear you're not completely satisfied with the service you have received. I have looked into this and I can see your sample was received 19th June and the results emailed 22nd June. Your query has been passed to our web/IT team to ensure that all email correspondence is working without issue. If you have any further queries or concerns about your orde