Excellent Service & friendly staff .
Delivery Drivers very professional & very friendly.

Very attentive staff when ordering all our furniture at the store.
Delivery team were excellent (Sam & Joe). They unpacked everything very carefully and took away all the packaging. Very happy with overall experience and will definitely use TRHayes again in the future.

Easy to go into the store and order, Lucy took our order, can now track delivery progress. Sofa arrived earlier than expected. Delivered to our first floor flat effortlessly by Frank and Phil.

Two new sofas just delivered. Lead time as promised. Old sofas removed and delivery team even fitted some felt pads to the feet on the new ones to help us out. Thanks Frank and Phill for doing the extra bit there.

Bed delivered by Frank and Phil.
Excellent service, friendly, efficient and professional.

Very helpful salesperson.
Delivery Frank and Phil - very polite and helpful

Seamless service from professional advice in store to efficient delivery last week courtesy of Phill & Joe.

Venjakob Delivery
Joe and Phill delivered our Venjakob furniture today. They made sure they understood where we wanted the furniture to go and helped us fine tune the placement. There attention to detail was much appreciated no more so in the assembly of the table ensuring that all parts, including the extending leaf, aligned perfectly and were is excellent condition. Cannot recommend this team e

Excellent customer service.
Great selection in the contemporary showroom, though sadly our favourite salesperson Ben has moved away from the area :(
Effortless delivery service of our Conform Globe chairs from Joe and Phill, many thanks guys.

Phil & Jo delivery men could not have been more helpful

Expert and knowledgeable advice was provided in selecting a bed from a wide range of well reputable makes.
Frank and Joe delivered the bed and assembled it very well.

The people in the shop are excellent very attentive. The delivery people delivered our sofas with care, put them in the required place and disposed of all the packaging. Very thorough and efficient. A must go for all your furniture needs.

Trying out furniture can be tiring and a bit tedious, but the Hayes team made the whole thing as smooth as possible. William's help and advice initially was considered and very helpful, and the delivery team with Frank and Joe were cheerful, helpful and speedy.

Huge thanks to Frank and Joe who delivered our bench and chairs today. Both of them were very polite and careful with unpacking and assembling our furniture. They are a credit to Hayes!

Our suite was delivered by Frank and Paul on the day and time we were told to expect it. They explained everything to us, and even removed our old suite to the garage ready to be collected. All in all, very good service.

Delivery right on time, all packaging taken away, well done Paul and Dom!

Fantastic customer service and quality merchandise.

Very pleasant sales man. No pressure sales. Gave us as much time as we needed.
The delivery men were great. Very helpful.

The furniture was delivered within the allocated time slot, an earlier call from the delivery guys letting us know they were 30 minutes away was very helpful.
The delivery was carried out very efficiently with great care. Both delivery guys were a credit to TR HAYES. Will definitely shop with them again.

Frank & Paul delivered our new table and chairs today. They were really polite and helpful. I cannot fault the service we received.

Frank and Paul arrived well within time frame, asked the right questions about exactly where we wanted the chair and explained the controls clearly. Polite and pleasant.

Bought two sofas and a footstool. Ordered just before Christmas 2023 and they arrived earlier than expected which was a bonus. The guys who delivered the sofas were both friendly and efficient. Really pleased with our gorgeous new furniture.

We had a very large double bed delivered with an existing bed to be taken away. Delivery was to a lower floor around the outside of the house therefore a challenge with heavy beds. Jo and Paul took it in their stride being courteous and smiley throughout. We then discovered that expected wooden legs had studs on the bottom that were difficult to remove, fine for a carpet floor but not tiles! The

Haynes gave a good service from start to finish. Philip the salesman talked us through the various options to help us choose a bed that suited us. We paid extra to have our existing bed dismantled and taken away. I would particularly like to thank the guys who delivered the bed because they went over and above making the whole process stress free for us. We are not an easy delivery because we are

Paul and Joe were a lovely couple of gentle fellows.
Really impressed with their personable nature and way they worked.
I love my new bookcase.
Thank you

Paul and Jo delivered our 2 settees today. They were cheerful, careful and made sure they were properly set up. A credit to TRHayes.

The sales assistant was extremely knowledgeable and helpful. We came away confident we had made the right choice.

The delivery department was efficient and I was particularly grateful to Paul and Joe who delivered and installed the mattress as well as storing the old headboard for me.

I had a damaged table and the two delivery men who collected it were called Jo and Paul and they couldn't have been more nicer to me. They were such a lovely and helpful pair.

I bought a Hypnos beds from HR Hayes in the autumn 2023 as I was in the process of buying my first house and was due to complete in the next month or so. I visited Hates on a couple of occasions to look at and try their range of divan beds. The customer service I received on both occasions from Rebecca was great - she was very helpful and patient as I tried different beds and asked questions. U

Aaron and Paul were efficent, polite and knowledgeable with the delivery.

Item delivered on time,assembled by Aaron and Paul who were very professional and courteous a great service provided by TR Hayes

Paul and Dom delivered my 2 sofas on a rainy day. They came prepared with a floor rug, removed their shoes and were polite and officiants with the delivery.
T R Hays always go that extra mile of good old fashion service.

We had Paul and Tom deliver our lounge furniture today,and they were excellent, done a really professional job,and l would recommend them.

Paul and Dom were excellent in putting the furniture together, clearing away and checking that we knew how everything worked.

We were given excellent advice to enable us to buy the correct seating to suit our needs. The service when we bought the seating was also excellent. Again we were given options to suit our needs. The delivery men were all very pleasant and polite and respected my property and protected my carpets during the delivery.

A great company to buy from, the staff are courteous , friendly and knowledgeable.
They each have good areas of knowledge and understand the importance of helping their clients reach the best outcome.
The company have an extensive range of furnishings which are well worth viewing.

New Sofa
Bought a new sofa from TR Hayes, excellent service from purchase to delivery. Kept fully informed all the way until delivery, which was today, couldn’t fault the delivery guys Tony and Dom, brought it into house and checked everything, absolutely loving my new sofa! Thanks TRHayes, we will be back!

Great sales service, great delivery under difficult circumstances

The sales contact (Rebecca) was informative without pressure, the furniture came sooner than expected, and delivery (Phil and Dom) was helpful kind and positive.
We didn't wish for any more.

Pleasant,polite and efficient people.