Date of publication
25/01/2024
Date of order
18/01/2024
25/01/2024
simple service
4.00
Good

Date of publication
19/12/2023
Date of order
19/12/2023
19/12/2023
Your agents were very helpful but in the end it proved that the printer was faulty and it was returned to Argos .They gave me a part refund which was very reasonable.It is a bit annoying that it cost me over £40 to eventually find that there was a fault with the printer.
4.00
Good

Date of publication
19/12/2023
Date of order
29/11/2023
19/12/2023
4.00
Good

Date of publication
27/11/2023
Date of order
20/11/2023
27/11/2023
Easy to use.






Easy to use. They have a really good set up. Enjoy using it.
4.00
Good

Date of publication
22/11/2023
Date of order
15/11/2023
22/11/2023
4.00
Good

Date of publication
31/10/2023
Date of order
24/10/2023
31/10/2023
4.00
Good

Date of publication
24/08/2023
Date of order
14/08/2023
24/08/2023
4.00
Good

Date of publication
19/08/2023
Date of order
12/08/2023
19/08/2023
Everything is explained very clearly
4.00
Good

Date of publication
21/07/2023
Date of order
12/07/2023
21/07/2023
All OK thanks. J Sedgwick.
4.00
Good

Date of publication
16/07/2023
Date of order
16/07/2023
16/07/2023
I liked that I could ring and speak to a technician to help fix my printer issue. However, I expected more "technical" assistance, i.e. a diagnostics check or something similar to be used to ascertain what the issue actually was. After being told to wipe the print heads with a damp cloth, I was told my cartridges were dry despite ink still being shown on the HP Smart software. So the solution prov
4.00
Good

Date of publication
16/06/2023
Date of order
09/06/2023
16/06/2023
Easy to order & quick delivery.
4.00
Good

Date of publication
06/05/2023
Date of order
13/04/2023
06/05/2023
4.00
Good

Date of publication
28/04/2023
Date of order
11/04/2023
28/04/2023
Liked the fact that the consultant was like a dog with a bone and was determined to get to the root of the problem and resolve it. After he had worked on it in excess of 5 hours it was agreed that work would stop at that point (11pm at night) and resume next morning.
Whilst I was entirely happy with this approach, it did surprise me a little that it took that long and the problem was still not rec
4.00
Good

Date of publication
27/04/2023
Date of order
27/04/2023
27/04/2023
I don't see why one needs to pay for technical support on an HP product which is still in warranty but the problem was resolved efficiently by the contact person
4.00
Good

Date of publication
18/04/2023
Date of order
11/04/2023
18/04/2023
4.00
Good

Date of publication
27/03/2023
Date of order
27/03/2023
27/03/2023
Easy to arrange care pack reasonable price
Took a while to show on HP Dashboard
4.00
Good

Date of publication
23/03/2023
Date of order
23/03/2023
23/03/2023
That the problem was eventually solved. Despite the assistant took their time, by asking others for help in solving the problem. The call took 20 minutes when 10 minutes would have been more than enough time.
4.00
Good

Date of publication
06/03/2023
Date of order
06/03/2023
06/03/2023
Over the course of trying to resolve my problem I ended up speaking to three members of the team & each one was extremely helpful & ultimately sorted out everything for me. My only slight concern was finding a way of speaking to someone in the first place.
4.00
Good

Date of publication
25/02/2023
Date of order
16/02/2023
25/02/2023
4.00
Good

Date of publication
23/02/2023
Date of order
16/02/2023
23/02/2023
4.00
Good

Date of publication
19/02/2023
Date of order
27/01/2023
19/02/2023
This offer arrived online. It sounded like a good deal so I subscribed.
4.00
Good

Date of publication
15/02/2023
Date of order
15/02/2023
15/02/2023
Liked best - Your people are all very friendly and helpful.

What you could do better - have your technical staff review your technology supporting staff and customers. Our email address had an error when speaking to customer service (a j instead of a g) - we had it corrected in sales. The email address in customer service stayed wrong. It was also wrong when I was about to place the order. We cha
4.00
Good

Date of publication
30/01/2023
Date of order
19/01/2023
30/01/2023
Pick up goods at time given only no receipt for goods taken to reasuŕe you of this.
4.00
Good

Date of publication
27/01/2023
Date of order
20/01/2023
27/01/2023
The lady was very kind and patient but could not solve my problem.
4.00
Good

Date of publication
10/01/2023
Date of order
03/01/2023
10/01/2023
4.00
Good

Date of publication
31/12/2022
Date of order
24/12/2022
31/12/2022
A quick response
4.00
Good

Date of publication
28/12/2022
Date of order
17/12/2022
28/12/2022
4.00
Good

Date of publication
22/12/2022
Date of order
22/12/2022
22/12/2022
My first helper did not solve the problem but my second one did, I hope.
4.00
Good

Date of publication
27/11/2022
Date of order
20/11/2022
27/11/2022
Quick and efficient service but needs to be clearer that they are dealing with you on behalf of HP. I was a bit confused and had to double check.
4.00
Good

Date of publication
10/11/2022
Date of order
03/11/2022
10/11/2022
Would have given 5 stars but the first person I spoke to promised a call back but did not do so. Otherwise excellent service.
4.00
Good

Date of publication
28/10/2022
Date of order
21/10/2022
28/10/2022
Goods arrive in good time and good order.
4.00
Good

Date of publication
07/10/2022
Date of order
07/10/2022
07/10/2022
the expert was resolute in his efforts to ensure my problem was resolved.
4.00
Good

Date of publication
28/09/2022
Date of order
21/09/2022
28/09/2022
It's good on their part but unfortunately the Post office strikes have let them down.
4.00
Good

Date of publication
21/09/2022
Date of order
21/09/2022
21/09/2022
Easy to set up plus a reasonable price. Gives peace of mind for a further year should anything go wrong with my computer.
4.00
Good

Date of publication
26/08/2022
Date of order
19/08/2022
26/08/2022
4.00
Good

Date of publication
24/08/2022
Date of order
17/08/2022
24/08/2022
4.00
Good

Date of publication
14/08/2022
Date of order
07/08/2022
14/08/2022
All good
4.00
Good

Date of publication
12/08/2022
Date of order
12/08/2022
12/08/2022
it was done quick and easy
4.00
Good

Date of publication
11/08/2022
Date of order
04/08/2022
11/08/2022
straightforward
4.00
Good

Date of publication
26/07/2022
Date of order
19/07/2022
26/07/2022
4.00
Good