Date of publication
11/08/2019
Date of order
07/08/2019
11/08/2019
Lovely helpful people on the phone. Good quality goods. Minor snafu with the delivery arriving a day later than expected, but they were really helpful about sorting that out. Would use them again like a shot.
4.67
Excellent

Date of publication
07/08/2019
Date of order
07/08/2019
07/08/2019
Excellent service, sales staff are always helpful
5.00
Excellent

Date of publication
07/08/2019
Date of order
07/08/2019
07/08/2019
Never a problem even though I kept changing size of be spoke cage, Delivery no hitches all arrived on time, easy to assemble enough bolts to fit 2 cages..
5.00
Excellent

Date of publication
07/08/2019
Date of order
07/08/2019
07/08/2019
Great service, especially from Sam and Dawn. They were very helpful sending us quotes and amending when requested to do so.
Thank you
5.00
Excellent

Date of publication
07/08/2019
Date of order
07/08/2019
07/08/2019
Great helpful advice, explained what I needed and helpful suggestions given. order process was quick and easy. delivery turned up on a different day than said but wasn't a problem and I picked economy service so fine. would recommend and will be using again.
4.67
Excellent

Date of publication
15/07/2019
Date of order
01/07/2019
15/07/2019
Excellent Communication as well
5.00
Excellent

Date of publication
11/07/2019
Date of order
01/07/2019
11/07/2019
The service at IDH is very good and the product range is good quality for the money.
4.67
Excellent

Date of publication
01/07/2019
Date of order
01/07/2019
01/07/2019
Excellent Service.
5.00
Excellent

Date of publication
01/07/2019
Date of order
01/07/2019
01/07/2019
Excellent service. I would recommend it.
5.00
Excellent

Date of publication
01/07/2019
Date of order
01/07/2019
01/07/2019
GOOD SERVICE ALL ROUND
5.00
Excellent

Date of publication
01/07/2019
Date of order
01/07/2019
01/07/2019
IDH are a great firm to deal with. I had a payment issue where my credit card had to be cancelled and the team just said "Oh, its OK. You are a previous customer so we'll just ship your shelves anyway." It is really nice to get support like that when you have a stressful problem.
5.00
Excellent

Date of publication
01/07/2019
Date of order
01/07/2019
01/07/2019
Excellent service & updated regularly on delivery, would definitely use again, highly recommended
5.00
Excellent

Date of publication
01/07/2019
Date of order
01/07/2019
01/07/2019
Quick delivery and product as described .recommended
5.00
Excellent

Date of publication
05/06/2019
Date of order
03/06/2019
05/06/2019
Fast and efficient service. Friendly team.
5.00
Excellent

Date of publication
03/06/2019
Date of order
03/06/2019
03/06/2019
Quick, efficient and friendly service from order to delivery. I ordered a chrome 6 shelf unit that looked daunting for me to assemble but I was wrong & easily did it on my own. It's a neat and very sturdy unit and doesn't have an industrial garage look to it that I feared. The 3 day delivery window means pay for selected date on ordering for a non business customer.
5.00
Excellent

Date of publication
03/06/2019
Date of order
03/06/2019
03/06/2019
Great advice and service. Not the first time we have bought from IDH, it's not likely to be the last.
5.00
Excellent

Date of publication
03/06/2019
Date of order
03/06/2019
03/06/2019
Arrived earlier than expected. Very happy with my purchase.
5.00
Excellent

Date of publication
03/05/2019
Date of order
01/05/2019
03/05/2019
Sturdy, impressive racking is being used in our utility room to my wife's delight Well packed and prompt delivery.
Great customer service if personal contact (e-mail) is needed. Thoroughly recommend.
5.00
Excellent

Date of publication
03/05/2019
Date of order
01/05/2019
03/05/2019
Small glitch with delivery but the employees who sorted it out were helpful. The shelving itself was as robust and easy to put together as I hoped.
4.67
Excellent

Date of publication
02/05/2019
Date of order
01/05/2019
02/05/2019
Quality goods
5.00
Excellent

Date of publication
02/05/2019
Date of order
01/05/2019
02/05/2019
idhdirect was very flexible to our companys very specific needs. The tailor made product was 100 as we wanted it to be. Great service and great products.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Recommended, good service, Quality goods
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
The ordering process, the customer service and the quality of the products were all very good.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
all went to plan, satisfied customer.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Quality product, as described. Delivery prompt and good communication from IDH.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
I was sent this before delivery and before the goods had been opened so I can only comment on the customer service at the moment.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Can't fault the service. the sales team noticed a duplicated order placed by our company and called to ask if this was a duplication or did we require both orders. They were on the ball and I was most impressed.

Chris Ward for Adshead Ratcliffe & Co Ltd
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
The whole of the transaction was perfect.
The support and information from Dawn whom I ordered from was just perfect.
The goods/shelving and delivery was excellent.
5.00
Excellent

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
All fitted on time with very helpful and professional staff.
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
Great from start to finish very friendly advisor and kept me informed of my goods delivery and arrived on that day .
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
Strong substantial racking perfect for my needs in the airing cupboard.
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
The order was taken by Dawn, she was very professional, friendly and gave expert advice in a friendly way.
My goods order and payment was taken over the phone, it was so easy.
I have recommended your company to friends.
5.00
Excellent

Date of publication
05/03/2019
Date of order
05/03/2019
05/03/2019
Excellent product and equally good after sales service
5.00
Excellent

Date of publication
05/03/2019
Date of order
05/03/2019
05/03/2019
Very helpful on the telephone....Very quick delivery....very pleased with the product with easy assembly ...Many thanks
5.00
Excellent

Date of publication
05/03/2019
Date of order
05/03/2019
05/03/2019
Easy to use website, Swift delivery, Excellent.
5.00
Excellent

Date of publication
03/03/2019
Date of order
05/02/2019
03/03/2019
Helpful, personal customer service. Go that extra mile. Very pleased with service
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Our Company have used IDH direct to manufacture individual bespoke a/c unit protection cages which are always delivered on time, and at reasonable cost.
Their customer service is excellent, and we highly recommend this company.
Ross Nissen.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Easy to order, delivered on time, goods perfect - thank you I will be ordering again.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Good price good service instant invoice
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Delivered within 24 hours and works really well.
5.00
Excellent