Date of publication
08/08/2019
Date of order
19/07/2019
08/08/2019
Delivery was slow but they did keep me informed.
3.33
Fair

Date of publication
08/08/2019
Date of order
27/07/2019
08/08/2019
Use of courier, Parcelforce is rubbish. They never deliver when they say they are going to & I have spent several occasions (with numerous orders) trying to establish a delivery date.
Triumph customer services are extremely slow to respond and are not able to provide me with a satisfactory answer re my delivery query.
It's such a shame as I purchase many items from Triumph as the underwear fits
2.67
Fair

Date of publication
15/07/2019
Date of order
05/07/2019
15/07/2019
Still,awaiting delivery which was promised in 48 hrs
2.50
Fair

Date of publication
11/07/2019
Date of order
23/06/2019
11/07/2019
Delay in delivery and comms re same. Items well packed.
3.00
Fair

Date of publication
04/07/2019
Date of order
23/06/2019
04/07/2019
Had only one size of bra that fitted me
3.00
Fair

Date of publication
17/06/2019
Date of order
06/06/2019
17/06/2019
Goods supposed to be delivered Wednesday Still waiting following Monday so had to undertake a 30 mile round trip to pick them up from Parcelforce depot as driver unable to find our house inspite of having lived here 29 years
3.00
Fair

Date of publication
21/05/2019
Date of order
28/04/2019
21/05/2019
Arrived as expected but item not of any use to me - on small side - returning was a night mare took ages :(
3.00
Fair

Date of publication
16/05/2019
Date of order
05/05/2019
16/05/2019
Courier took three attempts to deliver despite waiting in each time they said they would come.
3.33
Fair

Date of publication
11/05/2019
Date of order
01/05/2019
11/05/2019
Triumph take too long time to deliver compared to other companies, it’s frustrating.The customer service wasn’t that helpful, told me to contact the online service that was closed. However the bra is fantastic the shape is great for full rounded boobs.The caramel colour is the perfect nude for olive & brown skin tones, looks good under light clothing so it’s perfect for summer. Top quality.
3.33
Fair

Date of publication
09/05/2019
Date of order
19/04/2019
09/05/2019
Delivery come in quite late.
3.00
Fair

Date of publication
18/04/2019
Date of order
08/04/2019
18/04/2019
Im really disappointed with delivery ordered on 08/04/19 got it only on 18/04/19 .
2.67
Fair

Date of publication
13/04/2019
Date of order
02/04/2019
13/04/2019
Selection on the website poor as most bras in my size were out if stock
3.00
Fair

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
Took a bit longer to arrive than expected fits well but clasp is scratchy on my back
2.67
Fair

Date of publication
05/01/2019
Date of order
24/12/2018
05/01/2019
I did not receive all that I ordered. Because the website didn't show that one item was out of stock. A week later an email stated that my complete order could not be fulfilled. This took far too long. The delivery took eight days to receive.
3.33
Fair

Date of publication
27/12/2018
Date of order
16/12/2018
27/12/2018
Didn't supply what I ordered and as it was a Christmas gift, there was insufficient time to have things returned and resent.
3.00
Fair

Date of publication
10/12/2018
Date of order
01/11/2018
10/12/2018
Item returned, still awaiting refund.
3.00
Fair

Date of publication
05/12/2018
Date of order
25/11/2018
05/12/2018
Unfortunately there has been a change in design of these briefs and they are not a patch on fit and comfort as the previous design.
Service as usual was quick and efficient.
3.33
Fair

Date of publication
05/12/2018
Date of order
25/11/2018
05/12/2018
There was a problem with the delivery which caused me to make three journies before I received them. Also they were in a large cardboard box whereas they could have been put through the letter box.
3.00
Fair

Date of publication
29/11/2018
Date of order
18/11/2018
29/11/2018
I received a Triumph 20 discount email and spent over £130 on goods but forgot to enter the code. Dropped a note explaining the situation but got a 'computer says no' response.Even suggested returning the goods and reordering with the code...ridiculous Have had to escalate further. Hopefully common sense will rule.
3.00
Fair

Date of publication
13/11/2018
Date of order
03/11/2018
13/11/2018
Voucher given but would not load on Order form due technical error on order form ..customer service refused to amend ...will not buy again
3.00
Fair

Date of publication
09/10/2018
Date of order
29/09/2018
09/10/2018
Item not left as requested, had to travel to post office to get it.
3.00
Fair