Date of publication
14/04/2024
Date of order
04/04/2024
14/04/2024
There was no receipt in baggage which was disappointing and no instructions if I needed to return goods..
3.00
Fair
Triumph® Online Shop (UK) replies: 15/04/2024
Dear customer, We have been paperless for 1 year for sustainability reasons. Please use our online return centre (explained in our dispatch confirmation). Your Triumph Online Team
Date of publication
07/04/2024
Date of order
28/03/2024
07/04/2024
good products and help from Triumph, BUT they should stop using Evri - they are HOPELESS.
3.00
Fair
Date of publication
26/02/2024
Date of order
13/02/2024
26/02/2024
The Parcel delivery company Evri left my parcel pushed to one side of my garden gate under a hedge and I did not find it until days later and my bra was soaking wet!! I did not ask them to deliver it in this location.
3.00
Fair
Triumph® Online Shop (UK) replies: 27/02/2024
Dear customer, We are sorry that EVRI has discarded your parcel in this way. Perhaps you could speak to the delivery person or EVRI about taking a little more care with the delivery. Your Triumph Team.
Date of publication
22/01/2024
Date of order
12/01/2024
22/01/2024
Most of the sale items were not available in many sizes - what is the use of tempting people with offers when there is very little available? Triumph is expensive so some people need to grab bargains - there is a cost of living crisis going on you know.
3.00
Fair
Date of publication
14/01/2024
Date of order
04/01/2024
14/01/2024
Item was missing with no explanation and when I contacted Triumph they said item was out of stock and I’d be refunded. A note would have saved me the concern and need to contact Truimpj
3.00
Fair
Triumph® Online Shop (UK) replies: 15/01/2024
Dear customer, We are sorry that some items were not available. We informed you about this by e-mail on 2024-01-08. Your Triumph Online Team
Date of publication
21/12/2023
Date of order
11/12/2023
21/12/2023
Poorly packaged when it arrived. I spent almost £300 on underwear and it was just shoved in a cardboard box. I’m not sure I would order online again.
3.00
Fair
Triumph® Online Shop (UK) replies: 21/12/2023
Dear customer, We are sorry that you are not satisfied with the packaging of our goods. Unfortunately, far too much packaging material is wasted worldwide. We have therefore decided to reduce the packaging material to tissue paper and not to enclose any documents with the consignment. You will receive your documents electronically and you can request your return online. Your Triumph Online Team
Date of publication
10/12/2023
Date of order
30/11/2023
10/12/2023
Delivered by evri but cannot return
them now having to contact you on how to return
3.00
Fair
Triumph® Online Shop (UK) replies: 14/12/2023
Dear customer, please use our return process to sent items back free of charge. There is no need to contact our customer service. We've informed you about the return process in the delivery confirmation. https://uk.triumph.com/returns Your Triumph Online Team
Date of publication
21/11/2023
Date of order
11/11/2023
21/11/2023
I use to wear the brand for years before but doesn’t fit the same - the fabric quality is very good - I will not buy it again
3.00
Fair
Triumph® Online Shop (UK) replies: 14/12/2023
Dear customer, We are sorry that our articles no longer fit you. Unfortunately, you did not tell us why. Your Triumph Online Team
Date of publication
26/07/2023
Date of order
16/07/2023
26/07/2023
It took more than one week to receive my order.
3.00
Fair
Date of publication
15/06/2023
Date of order
06/06/2023
15/06/2023
Delay due to Brexit!!
Who voted for that rubbish?

Product is good but delivery from Germany is a problem.
3.00
Fair
Date of publication
27/04/2023
Date of order
06/04/2023
27/04/2023
Have returned goods as the triumph sizer didn't get it right, and they use a courier that takes forever... refund process is so slow
3.00
Fair