Date of publication
15/01/2020
Date of order
30/12/2019
15/01/2020
The man from Parcelforce didn't leave a card (I don't believe he ever came to the house) and so when I got the tracking info I went to the sorting office who sent me to the post office who sent me to a branch office. This was more than one hour of walking for me. I don't think I would online shop with them again.
2.67
Fair

Date of publication
14/01/2020
Date of order
03/01/2020
14/01/2020
Lovely quality items, well packaged and straightforward easy returns. Sadly postage lets the side down as it takes so long to receive.
3.33
Fair

Date of publication
27/09/2019
Date of order
16/09/2019
27/09/2019
Delivery service was terrible left a card stating it was left at a post office nowhere near my home only to find out the parcel hadn’t been left there but with a neighbour. Post master wasn’t at all surprised stating it’s a regular occurrence.
3.33
Fair

Date of publication
13/09/2019
Date of order
03/09/2019
13/09/2019
Only average. I’m probably a difficult size to be fair. Struggled to place order online and had to call Germany fro the uk after a mistake was found
3.00
Fair

Date of publication
09/08/2019
Date of order
27/07/2019
09/08/2019
Use of courier, Parcelforce is rubbish. They never deliver when they say they are going to & I have spent several occasions (with numerous orders) trying to establish a delivery date.
Triumph customer services are extremely slow to respond and are not able to provide me with a satisfactory answer re my delivery query.
It's such a shame as I purchase many items from Triumph as the underwear fits
2.67
Fair

Date of publication
08/08/2019
Date of order
19/07/2019
08/08/2019
Delivery was slow but they did keep me informed.
3.33
Fair

Date of publication
15/07/2019
Date of order
05/07/2019
15/07/2019
Still,awaiting delivery which was promised in 48 hrs
2.50
Fair

Date of publication
11/07/2019
Date of order
23/06/2019
11/07/2019
Delay in delivery and comms re same. Items well packed.
3.00
Fair

Date of publication
04/07/2019
Date of order
23/06/2019
04/07/2019
Had only one size of bra that fitted me
3.00
Fair

Date of publication
17/06/2019
Date of order
06/06/2019
17/06/2019
Goods supposed to be delivered Wednesday Still waiting following Monday so had to undertake a 30 mile round trip to pick them up from Parcelforce depot as driver unable to find our house inspite of having lived here 29 years
3.00
Fair

Date of publication
21/05/2019
Date of order
28/04/2019
21/05/2019
Arrived as expected but item not of any use to me - on small side - returning was a night mare took ages :(
3.00
Fair

Date of publication
16/05/2019
Date of order
05/05/2019
16/05/2019
Courier took three attempts to deliver despite waiting in each time they said they would come.
3.33
Fair

Date of publication
11/05/2019
Date of order
01/05/2019
11/05/2019
Triumph take too long time to deliver compared to other companies, it’s frustrating.The customer service wasn’t that helpful, told me to contact the online service that was closed. However the bra is fantastic the shape is great for full rounded boobs.The caramel colour is the perfect nude for olive & brown skin tones, looks good under light clothing so it’s perfect for summer. Top quality.
3.33
Fair

Date of publication
09/05/2019
Date of order
19/04/2019
09/05/2019
Delivery come in quite late.
3.00
Fair

Date of publication
19/04/2019
Date of order
08/04/2019
19/04/2019
Im really disappointed with delivery ordered on 08/04/19 got it only on 18/04/19 .
2.67
Fair

Date of publication
13/04/2019
Date of order
02/04/2019
13/04/2019
Selection on the website poor as most bras in my size were out if stock
3.00
Fair

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
Took a bit longer to arrive than expected fits well but clasp is scratchy on my back
2.67
Fair