Date of publication
03/04/2020
Date of order
26/03/2020
03/04/2020
still waiting for a previous issue to be resolved
3.00
Fair

Date of publication
22/02/2020
Date of order
08/02/2020
22/02/2020
I am still waiting for an answer regarding my CANCELLED CHRISTMAS ORDER Alec Troon.
3.33
Fair

scentstore.com replies: 24/02/2020
Hi Alec, sorry to hear this. We think there must be an issue with our direct emails reaching you. A member of our team will call you to try to resolve the problem.

Date of publication
17/02/2020
Date of order
05/02/2020
17/02/2020
The aftershave is very weak not sure if it’s genuine
3.00
Fair

scentstore.com replies: 22/02/2020
Please be assured all our products are authentic - we are an authorised UK stockist for all our brands. If you feel the item may be faulty, you must contact us directly so we can investigate the problem for you.

Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Although I ordered from the website I was disappointed
Goods not as advertised on website should have received the concentrate version of the perfume but only perfume de toilette I contacted the customer service to be told they did not stock that version anymore and the website was out of date I kept this item and asked as a gesture of goodwill for my postage to be refunded but they declined
3.00
Fair