Date of publication
15/05/2019
Date of order
15/05/2019
15/05/2019
The service is usefull.
3.00
Fair

sunexpress.com/en replies: 16/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
11/03/2019
Date of order
11/03/2019
11/03/2019
Difficulties and confusion when paying.
3.00
Fair

sunexpress.com/en replies: 12/03/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
01/03/2019
Date of order
01/03/2019
01/03/2019
No debir card allowed for payment. Have tried 3 times, but rejected. Why only credit cards?? No answers so far.
3.00
Fair

sunexpress.com/en replies: 03/03/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Debit cards are not one of our available payment options. We kindly request you to check our payment options via https://www.sunexpress.com/en/information/more-services/payment-options/ Thank you for choosing SunExpress.

Date of publication
23/02/2019
Date of order
21/02/2019
23/02/2019
Sure
3.00
Fair

sunexpress.com/en replies: 24/02/2019
Hello Dear Passenger. Thank you for your praise. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
11/02/2019
Date of order
08/02/2019
11/02/2019
Genis yer için extra ödememize ragmen çok dar yerde oturduk en ön sirada, berbat bir yolculukta, bir daha asla Sunexpressi tercih etmem Kimseye de tafsiye etmem.
3.33
Fair

sunexpress.com/en replies: 12/02/2019
Sayın Yolcumuz, uçuşumuzda yaşananlar için üzgün olduğumuzu belirtmek isteriz. Yolcularımızın güvenliği kadar uçuşlarımızda kendilerini rahat ve konforlu hissetmeleri de bizim için son derece önemlidir. Bu uçuşunuzda bunu hissettiremediğimiz için üzgünüz. Konforu sağlayacağımız diğer uçuşlarımızda sizleri aramızda görmekten mutluluk duyacağız. SunExpress'i tercih ettiğiniz için teşekkür ederiz.

Date of publication
10/02/2019
Date of order
10/02/2019
10/02/2019
good
2.67
Fair

sunexpress.com/en replies: 11/02/2019
Hello Dear Passenger. Thank you for your praise. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
09/11/2018
Date of order
21/10/2018
09/11/2018
I am struggling to activate my membership. and somehow my password is not right. I tried to reset can not get the page up. I find it very difficult each time I try to open a page. internet service is very poor.
3.33
Fair

sunexpress.com/en replies: 10/12/2018
Dear Passenger, please excuse us for the late response due to system specific inaccuracies. We kindly ask you to contact us for any questions and concerns regarding our SunExpress Bonus Program, through our official channels included in the following link https://www.sunexpress.com/en/company/get-in-touch/contact/ along with your membership and contact details. Our staff will be available 24/7.

Date of publication
18/10/2018
Date of order
18/10/2018
18/10/2018
Price showed on a specific day is different then the price when selecting this date. This should not happen, because it's in total a difference of €30,- which is confusing.
3.00
Fair

sunexpress.com/en replies: 10/12/2018
Dear passenger, we thank you for your feedback. The amount you received through https://www.sunexpress.com/en/offers/ is the campaign price. The change during the poll is related to the fact that the tickets are exhausted. Campaigns are sometimes offered for sale at certain times. After the sale of tickets in the specified quota, the current sales price is returned.

Date of publication
18/10/2018
Date of order
14/10/2018
18/10/2018
No comment
3.33
Fair

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
okay
3.33
Fair