Published by Hauke Timmermann on January 7, 2010
According to a recent study conducted by Deloitte consumer reviews and recommendations have an increasing impact on the popularity and the revenue of online-shops. The reputation of a retailer is what online shoppers take into account most when making a purchase online. Find out more about the developments in online marketing and the integration of a buyer feedback system in the following article.
Published by admin on June 9, 2009
Online buyers can now provide feedback on transactions, rate online shops in a structured way and leave comments, provided they registered for a Trusted Shops guarantee at checkout. Shopkeepers can use these unbiased buyer feedbacks to learn what customers liked and disliked, identify potential issues and use these insights to improve the shopping experience. Learn more about Trusted Shops Buyer Feedbacks.