Articles tagged with 'buyer protection'

First time visitors encountering ‘paypal’ at your shop may be encouraged thereby to taking the next step: they have learned that these shops offer a certain level of security when it comes to payments.  Even more, leading online payment service provider ‘paypal’ has announced improved buyer protection; which again is a major benefit for both, retailer and customer. Yet, currently paypal’s buyer protection does solely refer to cases of non-delivery.

According to a recent survey the number of payment options offered in a online-shop can have an influcende on the sales of the shop. So online retailers that are not offering a sufficiently wide choice of internet payment methods are losing business. The survey of 2000 British adults, which was carried out by independent survey firm YouGov, found that half of those who regularly shop online said that if their preferred payment method is not available, they will cancel the purchase.

Find out more about this subject in the following article.

Although many people have been online-shopping for years the fear of the misuse of personal data remains. A recent study of the German company Fittkau and Maaß shows, that concerns about data security still are an important issue when people use the internet for their shopping. According to the study there is almost no difference between the experienced users and the internet newcomers.

Find out more about consumer behaviour in online-shops.

The Office of Fair Trading has conducted a new study about consumer internet shopping behaviour and  One in three UK internet users are not yet shopping online, new research from the Office of Fair Trading (OFT) has found. Of these internet users, 30% identified lack of trust as the main factor holding them back, whilst 20% cited fears over personal security and 15% said they did not trust companies that sell online.

Find out more about the study by the Office of Fair Trading.