Interviews

The Gas Superstore Ltd is the UK’s largest independent kitchen appliance and fireplace specialists. Trading for over 40 years, it offers fast free delivery from a state of the art 30000 sq ft warehouse. As well as a number of impressive show rooms the company has a popular online store that has recently migrated from IMRG’s ISIS trust scheme to the Trusted Shops Trustmark.

hardwarexpress.co.uk is one of the UK’s leading solutions providers for data centre solutions such as networking hardware, servers and accessories. The business philosophy is simple: give consumers and businesses what they want, when they want it. With an aim to never stop improving its world class operation by always putting customers – and their needs – first. We spoke with Steve Warnock at hardwarexpress.co.uk about how the company has been using Trusted Shops to let potential customers know they can have faith in the company’s products and services.

This year, Zalando’s cross-border strategy was rewarded with the Global E-Commerce Award, presented in Barcelona. Trusted Shops met with the president of the panel, Michel Koch, to find out the key to Zalando’s success.

The online store cuckooclocks provides original cuckoo clocks from the Black Forest in Germany. The store offers a variety of different designs and models of 1 day or 3 day running time, with and without music as well as quartz. In an interview with Trusted Shops retailer Claus-Stefan Duffner explains which measures he uses to increase consumer’s confidence.

Read more in the interview!

Mohamed L Sakho from MOM’ILC explains his journey as an internet retailor. In an interview he talks about his online store and the advantage of using the Trusted Shops solutions. Created in 2009, MOM’iLC is a site specializing in the marketing of computer products and digital Fritz! for professionals and individuals. They offer for example products for internet communication, telephony, protection of digital data over the Internet with SSL and many more.

Find out more about MOM’ILC in our interview!

The international e-commerce platform PrestaShop, a Trusted Shops partner since 2010, has increased its community by more than 250% this year. Its strengths and development which let to this success are presented in the interview with PrestaShop Marketing and Communications Manager, Sabrina Marshall.

The Swedish company Tailor Store demonstrates mass customization in a professional way by allowing to create and order easily personal made-to-measure shirts. This concept not only succeeds in Sweden but also in other western countries such as UK. Jan Höjman, CEO of Tailor Store explains how important the international market is and which role Trusted Shops playes for building trust in the store.

Read more about Tailor Store in the following interview.

Even if the technical requirements for secure and convenient purchases on the Internet are for the most part in place, it is particularly difficult for small and medium-sized online shops to prove their own trustworthiness and credibility. On the other hand, it is often difficult for customers to be able to tell whether a credible operator is actually behind a product selected in an online shop. To provide this security, Trusted Shops offers comprehensive services for the benefit of both the shop operator and the consumer, which encompasses customer reviews and rating, seal of approval, money back guarantee and service. Watch our video to lern more!

If you’re looking for a king size handmade oriental rug – this shop is the place to go. At oriental-carpets.com customers can choose from a variety of more than 10.000 different new and antique Oriental rugs that are located worldwide and that can be ordered without any further shipping costs in the European Union and the United States. Wholesalers as well as consumers use the shop’s large database to find the right rug or carpet.

Find out more about this interesting shop in the following interview with director Tony J. Namdar.

‘Powerisers.de’ is an etrader for trendy funsports: Specialized in using space flight technology with high mechanical load capacity, you may be able to jump up to 2 m in height or 5 m in width! Making highly use of social networks, their marketing strategy primarily focuses on these emerging marketing channels. Also, buyer rating, which offers the opportunity for one-on-one dialogues with your customers, has turned out to boost new business as well as customer loyalty.

Learn more about this shop from managing director Marco Schuler.