Use our legal experts' practical experience. Clearly summarised over more than 60 pages with sample texts for online sellers.
Furthermore, with our customer review tool you also optimise your shop and benefit from the sales-boosting effects of customer reviews.
Register Now - Free!Choose here from our three Trusted Shops membership packages! These offers are exclusively for businesses.
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Membership fee per month |
PRO £ 49 2 Order! |
PREMIUM £ 89 2 Order! |
ENTERPRISE £ 129 2 Order! |
| This package includes the thorough audit of your online shop according to over 100 quality criteria and Trusted Shops Buyer Protection. The Trusted Shops Guarantee, a money back guarantee, is a component of Trusted Shops Buyer Protection and insures customers against non-refund. Other services include customer service and mediation. See the complete list of services for further details. Shop audit, guarantee, service | ![]() |
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| If a visitor to your online shop clicks on the Trusted Shops Seal of Approval, they are provided with a confirmation of the certificate's authenticity as well as other information about the online shop (e.g. company name, company address, legal form etc.) and Trusted Shops' services via a secure online connection (SSL). That way, prior to making a purchase customers are assured that your online shop is trustworthy and safe. Seal of approval certificates | 1 | 1 | 2 |
| The Trusted Shops Practical Handbook enables online sellers to design the purchasing process in their online shop in a legally compliant way, even if they have no legal expertise. From the imprint to the privacy policy, product descriptions, customer data storage, ordering page, information pages, GTC and email confirmation. Practical Handbook PDF | ![]() |
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| You will be provided with all updates to our basic documentation for free for the duration of your membership. That includes the Practical Handbook, the audit report template and all sample texts. Use these documents to always keep your shop up to date and to avoid legal risks. Practical Handbook updates | ![]() |
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| Trusted Shops provides the online shop with a system for collecting and displaying Customer Reviews in the agreed language. There is no restriction on the number of reviews. Reviews are transferred to Google Shopping via our Google interface. Trusted Shops Customer Reviews | ![]() |
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| In addition to the collection and display of Customer Reviews, Trusted Shops Seller Rating also provides an independent rating of the online shop in the agreed language. An overall rating is shown in the easy-to-integrate widget. Ratings are transferred to Google Shopping via our Google interface. There is no restriction on the number of ratings. Trusted Shops Seller Rating | £39 per month | ![]() |
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| We compose a press release upon your successful certification that we publish via our press distributor after installing the Seal of Approval. That gives you an extra benefit and generates attention for your shop. Press release | ![]() |
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| During certification, you are offered telephone and email support from an experienced contact in the legal department for all questions regarding quality criteria and guarantee conditions. Support from legal department | ![]() |
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| Set-up fee | £79 | £79 | £79 |
| Minimum contract period | 12 months | 12 months | 12 months |
| Additional certificates: | |
| PRO | £39 per month |
| PREMIUM/ENTERPRISE | £59 per month |
1 Average result of a survey of 800 online sellers certified by Trusted Shops.
2 dependent on online annual turnover; incl. membership fee and insurance premium; prices in advance excl. VAT; if paying monthly, the first 3 monthly instalments are payable immediately for the first year of the contract.