To respond to your customers’ expectations, earn their loyalty and improve your sales, you have to listen to them and incorporate their feedback into your strategy. All the information that you need for better sales can be found in your customers’ reviews! Trusted Shops Analytics allows you to analyse the content of your customer reviews quickly and easily.
Review Analytics provides you with the following information, in the form of a graph:
We provide you with an API so that you can manage your data in a centralised manner. You can thus use your own analysis tools or enrich the results of your Trusted Shops Analytics with your own data.
Would you like to find out your positioning with regard to your competitors? Thanks to our benchmarking tool, compare your results with the average values observed in your sector or market. This gives you an idea of the areas in which you possess a competitive advantage and those where you can improve.
The use of Trusted Shops Analytics is a functionality reserved for Trusted Shops members.
If you are a Trusted Shops member, Trusted Shops Analytics is accessible in your My Trusted Shops area. Connect now to access your analyses.
To find out more about Trusted Shops membership, our customer service advisors are available to you on 0203 364 5906 or choose your package here: